J. Mike Jacka
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Business Process Mapping: Improving Customer Satisfaction
Jacka, J. Mike; Keller, Paulette J.
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Business Process Mapping Workbook: Improving Customer Satisfaction
Jacka, J. Mike; Keller, Paulette J.
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Auditing Social Media: A Governance and Risk Guide
IIA
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Business Process Mapping Workbook: Improving Customer Satisfaction
Jacka, J. Mike; Keller, Paulette J.
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The Marketing Strategy: A Risk and Governance Guide to Building a Brand
Peter R. Scott; J. Mike Jacka
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Auditing Social Media: A Governance and Risk Guide, 2nd Edition
J. Mike Jacka CIA; Peter R. Scott APR
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