Ben B. Graham

Ben B. Graham is President of The Ben Graham Corporation and author of the books ‘The Process Improvement Project Guide’, ‘The Process Improvement Project Workbook’, and ‘Detail Process Charting: Speaking the Language of Process’. His company pioneered the field of business process improvement, and has provided process improvement consulting, coaching and training services to organizations across North America since 1953. Ben has worked with many organizations to build libraries of business process maps and develop effective, process-focused, continuous improvement programs. His organization publishes Graham Process Mapping Software, which is designed specifically for preparing detail process maps.