David K. Carr
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Managing the Change Process: A Field Book for Change Agents, Team Leaders, and Reengineering Managers
Carr,David; Hard,Kelvin
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Improvement Driven Government: Public Service for the 21st Century
Carr, David K.; Littman, Ian D.; Condon, John K.
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Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process
Carr, David K.; Johansson, Henry J.
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Excellence in Government: Total Quality Management in the 1990s
Carr, David K.; Littman, Ian D.
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