Valarie A. Zeithaml
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Services Marketing (2nd European Edition)
Alan Wilson
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Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy
Rust, Roland; Zeithaml, Valarie; Lemon, Katherine
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Services Marketing (6th Edition)
Zeithaml, Valerie; Bitner, Mary Jo; Gremler, Dwayne
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Services Marketing: Integrating Customer
Valarie A. Zeithaml
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Services Marketing: Integrating Customer Focus Across the Firm
Zeithaml, Valarie A.; Bitner, Mary Jo; Dwayne Gremler
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Services Marketing: Integrating Customer
Valarie A. Zeithaml
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View 10 offersUS$ 2.58
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Services Marketing (1st European Edition)
Alan M. Wilson; Valarie A. Zeithaml; Mary Jo Bitner; Dwayne Gremler
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View 5 offersUS$ 6.80
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