Roy C. Lilley
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Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success, 155)
Lilley, Roy
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NHS Mergers, Management and Mayhem: 101 Questions for Managers
Lilley, Roy; Richardson, Eve
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Making Sense of Clinical Governance: A Workbook for NHS Doctors, Nurses and Managers
Ellis, Norman; Stanton, Tony
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Dealing with Difficult People: Handle Aggression; Manage Conflict; Motivate Poor Performers (Sunday Times Creating Success)
Lilley, Roy
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A Tool Kit for the NHS Plan
Lilley, Roy
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An A-Z of Management for Healthcare Professionals
Lilley, Roy
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The Human Resources Agenda: An Action Checklist
Lilley, Roy C.; Wilson, Chris
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