Mark B. Jacobs has spent 30 years in executive leadership guiding major growth initiatives and turnaround efforts using Lean Manufacturing, Six Sigma, Sales & Operations Planning, Category Development, leadership development, technology-driven processes, and SmartScaling - a process he co-developed with Ron Malone and Kenneth May. He has led re-capitalizations and start-ups, developing key organizational change agendas and leading their evolution to profitability and achievement of scale.
Mark has also overseen and contributed to major educational initiatives including the Physicians Executive Leadership Institute (Duke University) and the National Science Foundation Learning Portal. He is the author of Reality Leadership (Forbes 2000) and THe SmartScale Playbook.
Mark is a graduate of Indiana University where he earned an undergraduate degree in Operations Management with emphasis in Quantitative Business Process Implementation and an MBA where he concentrated his studies in accounting and finance.