John Macdonald
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Understanding Business Process Re-engineering in a Week (Successful Business in a Week)
John-macdonald
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Understanding Tqm: In a Week (Institute & Management Series)
MacDonald, John
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Calling a Halt to Mindless Change: A Plea for Commonsense Management
John MacDonald; Crainer
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Understanding Total Quality Management in a Week (Successful Business in a Week)
John MacDonald
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Benchmarking (Successful Business in a Week)
John MacDonald
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Successful Communication at Work in a Week (Successful Business in a Week)
Macdonald, John; Tanner, Steve
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But we are different: Quality for the service sector
Macdonald, John
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Global Quality: The New Management Culture
MacDonald, John; Piggott, John
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