Earl Naumann
Popular items by Earl Naumann
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Customer Satisfaction Measurement and Management
Naumann, Earl; Giel, Kathleen
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View 14 offersUS$ 2.50
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Love at First Sight: The Stories and Science Behind Instant Attraction
Naumann, Earl
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View 18 offersUS$ 4.51
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Creating Customer Value: The Path to Sustainable Competitive Advantage
Naumann, Earl; Kordupieski, Raymond
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View 18 offersUS$ 5.23
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Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results
Naumann, Earl; Hoisington, Steven H.
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View 14 offersUS$ 9.44
