Thomas Morgan, founder of MortgageManuals.com, QuickStart Publications, and lendertraining.com attended New York University and joined the mortgage business in 1983. In his career, he worked at big-name firms such as Citibank, American Residential-Chase, First Union, and Fannie Mae, as well as his own firm, Hamilton Mortgage. He has held every line position - processing, closing, underwriting, secondary, quality control - as well as that of the top-producing loan originator closing over $585,000,000. He understands the business and has worked to simplify it for new entrants and company operators, whether with training manuals or operating policies and procedures.