David Dee
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Indispensable You: 7 Simple Things You Must Do to Keep Your Job Today and Tomorrow
Dartnell Corporation
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Dazzle Me!: How to Deliver Uncommonly Good Customer Service Every Time
The Editors At Dartnell
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Stand-Out Service: Talk Straight, Think Positive and Smile (The Customer Rep's Survival Guide Series)
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Ultra Teams: Unlocking the Secrets of the New Teamwork-Quality Connection (High Performance Team, Vol 3)
Dee, David
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First Team: Everything You Need to Know to Start a Team...Lead a Team...and Be a Team (High Performance Team, Vol 1)
Dee, David
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The Extra Mile: Building Profitable Customer Relations Every Time (Customer Service Rep's Survival Guide Series, V. 3.)
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Telephone Terrific!: Facts, Fun, and 103 "How-To" Tips for Phone Success
Dee, David
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One-On-One: Where the Real Work in Teamwork Gets Done (High-Performance Teams, Vol 2)
Dee, David
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