Barbara A. Gutek
Popular items by Barbara A. Gutek
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The Brave New Service Strategy: Aligning Customer Relationships, Market Strategies, and Business Structures
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Sex and the Workplace: The Impact of Sexual Behavior and Harassment on Women, Men, and Organizations (Jossey Bass Business & Management Series)
Gutek, Barbara A.
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The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions (Jossey Bass Business & Management Series)
Gutek, Barbara A.
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