James A. Fitzsimmons
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Service Management
Fitzsimmons, James A.; Fitzsimmons, Mona J.
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Service Management with Premium Content Access Card
Fitzsimmons, James; Fitzsimmons, Mona
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Service Management: Operations, Strategy, Information Technology
James A. Fitzsimmons
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Service Management: Operations, Strategy, and Information Technology
Fitzsimmons, James A.; Fitzsimmons, Mona J.
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Service Management : Operations, Strategy, and Information Technology
James-fitzsimmons-mona-fitzsimmons
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SERVICE MANAGEMENT 9TH EDITION
JAMES A. FITZSIMMONS Sanjeev K. Bordoloi
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Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom Mandatory Package (McGraw-Hill International Editions: Management and Organization Series)
Fitzsimmons
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Service Management
Bordoloi,Sanjeev; Fitzsimmons,James; Fitzsimmons,Mona
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