James A. Fitzsimmons
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Service Management for Competitive Advantage (MCGRAW HILL SERIES IN MANAGEMENT)
Fitzsimmons, James A.; Fitzsimmons, Mona J.
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Service Management: Operations, Strategy, Information Technology
James A. Fitzsimmons
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Service Management
James Fitzsimmons
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Service Management : Operations, Strategy, and Information Technology
James-fitzsimmons-mona-fitzsimmons
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Service Management: Operations, Strategy, and Information Technology
Fitzsimmons, James A.; Fitzsimmons, Mona J.
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Service Management
Fitzsimmons, James A.; Fitzsimmons, Mona J.
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SERVICE MANAGEMENT 9TH EDITION
JAMES A. FITZSIMMONS Sanjeev K. Bordoloi
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Service Management
Bordoloi,Sanjeev; Fitzsimmons,James; Fitzsimmons,Mona
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