Ralph H. Kilmann

Ralph H. Kilmann, Ph.D., is CEO of Kilmann Diagnostics (KD) in Newport Coast, California. In this position, he has created all of KD’s online courses and assessment tools on the four timeless topics of conflict management, change management, expanding consciousness, and quantum transformation. Ralph’s online products are used by such high-profile organizations as Amazon, Bank of America, DuPont, Exxon Mobil, FedEx, GE, Google, Harvard University, Microsoft, NASA, Netflix, Philips, Twitter, the U.S. Department of State, Verizon, Walmart, the World Health Organization, and Zoom Video.

Ralph earned both his B.S. in graphic arts management and M.S. in industrial administration from Carnegie Mellon University in 1970, and a Ph.D. degree in the behavioral sciences in management and social systems design from the University of California, Los Angeles, in 1972. After Ralph left UCLA, he was appointed an Assistant Professor at the Katz School of Business, University of Pittsburgh. In 1991, the faculty awarded him the George H. Love Professorship of Organization and Management, which he held until 2002, when he decided to relinquish his tenured faculty position. Instead of staying in Pittsburgh, Ralph moved to the West Coast, since he wanted to fulfill his California Dream, which eventually led to the creation of Kilmann Diagnostics.

Ralph is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, Catalana de Gas, IBM, Ford, General Electric, Kodak, Lockheed, London Stock Exchange, Olivetti, Philips, TRW, Wolseley, and Xerox. He has also consulted for numerous healthcare, financial, and government organizations, including the U.S. Bureau of the Census and the Office of the U.S. President. Ralph has published more than twenty books and one hundred articles on such subjects as conflict management, organizational design, problem management, change management, and quantum organizations. He is also the coauthor of more than ten assessment tools, including the Thomas-Kilmann Conflict Mode Instrument (TKI), the Kilmann-Saxton Culture-Gap® Survey (CGS), the Organizational Courage Assessment OCA), and the Kilmann Organizational Conflict Instrument (KOCI).

In 2021, Ralph wrote and published his "legacy book," which integrates everything he's ever created and presented across all his previous books, articles, and assessment tools: Creating a Quantum Organization: The Whys & Hows of Implementing Eight Tracks for Long-Term Success. Since 1985, Ralph’s professional biography has been profiled in Who’s Who in the World. And then, in 2017, Marquis Who’s Who distinguished him as a “Lifetime Achiever” and featured his profile in "Sciences."

To learn more about the author and his work, visit his website: www.kilmanndiagnostics.com.