Joyce A. Hunter

Dr. Joyce A. Hunter spent more than 30 years in corporate America and retired from Delta

Air Lines, Inc. on December 2000. During her tenure at Delta Air Lines she held various positions in Delta's marketing department such as Corporate Account Manager, Association Account Manager, Promotional Specialist, and Marketing Administrative Assistant.

In 2001 Dr. Hunter entered into the University of Sarasota doctoral program and later earned her doctorate degree in Business Administration with her concentration in marketing. She has been a full-time faculty member at the Graham School of Management since 2002. Currently, she teaches courses in Principles of Marketing, Advertising & Promotional Strategy, Hospitality Marketing and Hospitality Management. She is also the first professor to teach in Saint Xavier University's hospitality management program introduced in the fall 2005.

Dr. Hunter's area of research focuses on one of the most serious problems facing the airline industry within the last 10 years, commonly referred to as "air rage." Air Rage is a form of disruptive passenger behavior and has drawn considerable media attention since the 9/11 incident.

Dr. Hunter is an expert in the field of air rage and has presented papers and spoken all over the world regarding how to decrease this phenomenon.

In May 2008, Dr. Hunter was invited to speak at the 20th Anniversary of Korean Association of Air and Space Law Conference which was held in Seoul, Korea.

In June 2009, Dr. Hunter presented a paper on "Emotional Carry-On Baggage: Another phenomenon facing the airline industry at the 2009 World Conference of Air Transport Research Society(ATRS) in Abu Dhabi.

Dr. Hunter's new book, entitled "Anger in The Air: Combating the Air Rage Phenomenon; was published in June 2009 and is now available.