Gailen David is executive producer and co-host on the new travel-themed talk show, The Jet Set, which airs nationally in the United States.
Gailen David, was born in Washington, D.C. and raised in suburban Atlanta. At age 10, he started a travel agency in his bedroom and began planning trips for neighbors and business associates of his parents. Eastern Airlines became aware of his travel enterprise and took him under their wing; supporting his travel business, including him in Eastern events such as press conferences, receptions and even aircraft retirement ceremonies such as the farewell to the Lockheed Electra.
His dream to become a flight attendant came true when he was hired by American Airlines in 1987. As a purser, he was based in New York, Washington, San Francisco and eventually Miami where he lives today.
Eventually, Gailen's life in the sky hit major turbulence as his high expectations collided with the harsh realities of air travel in the 90's. He took a break to reevaluate his career choice; eventually choosing to return to the skies with a whole new attitude.
Upon returning, Gailen found that his fresh approach allowed him to experience his job in a new way. His coworkers and customers saw a huge difference. Soon he was tapped by American to create instructional videos and deliver motivational seminars to his colleagues throughout the airline's system. Positive results led to training opportunities and speaking engagements at other airlines and companies throughout the world.
His "Jetiquette...The Customer Experience and You" training program was recognized by Travel Weekly Magazine and received "The Magellan Award" in 2008. Gailen's from-the-heart program focused on showing front-line workers how valuable they really are and shared his own methods for recognizing and savoring the many rewards that come from making the travel experience special for someone else.
He trademarked the "Jetiquette" term which signifies a civilized approach to travel.