Michael Applegarth
Popular items by Michael Applegarth
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The Empowerment Pocketbook (Management Pocket Book Series)
Posner, Keith; Applegarth, Mike
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The Call Centre Customer Care Pocketbook (Pocketbooks)
Mike Applegarth; Keith Posner; Adrian Guttridge
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The E-Customer Care Pocketbook (Management Pocketbook Series)
Applegarth, Mike; Guttridge, Adrian; Posner, Keith
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Leading Empowerment: A Practical Guide to Change
Applegarth, Mike
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How to Take a Training Audit
Applegarth, Michael
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