Vicki Hess

Vicki Hess, RN, MS, Certified Speaking Professional, is your go-to resource for positively impacting employee engagement in healthcare.

Ms. Hess works with healthcare organizations and associations nationwide to mitigate the root causes of disengagement. While constantly monitoring industry trends, and doing research on her own, Vicki zeros in on what’s working (and what’s not) and customizes solutions to complement each organization’s culture and place on the engagement journey. She works with organizations and associations across the country to positively impact employee engagement through consulting, workshops, retreats and keynote presentations.

Her unique views on patient & employee engagement are evidence-based, relatable and real world. Organizations that implement Vicki’s ideas experience increased productivity, safety, quality, retention, client satisfaction, creativity and more.

As a keynote speaker, trainer, consultant and author of 4 books; Vicki inspires clients to take action by sharing high impact, easy to implement ideas that transform the way people work. As a cancer survivor and victim of a surgical mistake she brings the voice of the patient into her programs.

Ms. Hess holds a BSN from the University of Florida and a Master’s Degree in Human Resource Development from Towson University. She was an adjunct professor at Johns Hopkins University Graduate School of Business. Vicki has been voted a TOP 5 Healthcare Speaker by Speaking.com for four years in a row.

You may have seen Vicki’s articles in AONE Nurse Leader, American Nurse Today, Hospital & Health Network, Becker’s Hospital Review, NurseTogether.com and other industry publications.

Since founding Employee Engagement Solutions, LLC in 2001, Vicki spends the majority of her time working with healthcare organizations that are serious about positively impacting employee engagement and all other metrics they measure.

Vicki’s customized, evidence-based programs and solutions are unique and specific for each client. She provides healthcare leaders and staff real-world strategies & tools to transform the norm by weaving the thread of engagement throughout all strategic and transactional elements of healthcare. To contact Vicki, please visit www.VickiHess.com