Stuart Rance
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ITIL Service Transition (ITIL v3 Service Lifecycle)
Stuart Rance
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ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL
Adams, Simon; Cartlidge, Alison; Hanna, Ashley; Rance, Stuart; Sowerby, John A.
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Key Element Guide Itil Service Transition: Aligned to the 2011 Editions
Rance, Stuart; Great Britain: Cabinet Office
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ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)
Randy A. Steinberg; David Cannon; Vernon Lloyd; Lou Hunnebeck; Stuart Rance
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Itil Foundation Handbook
Stationery Office (Great Britain)
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