Marc Stickdorn
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This is Service Design Thinking: Basics, Tools, Cases
Stickdorn, Marc; Schneider, Jakob
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Stickdorn, Marc; Hormess, Markus Edgar; Lawrence, Adam; Schneider, Jakob
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Wirtschaftliche Wirkungen und Besucherzufriedenheit mit der UEFA EURO 2008TM: Eine empirische Analyse für Österreich (Event- und Impaktforschung) (German Edition)
Preuß, Holger; Siller, Hubert J.; Schütte, Norbert; Zehrer, Anita; Stickdorn, Marc
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Service Design and Tourism: Case studies of applied research projects on mobile ethnography for tourism destinations
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