Truth be told, Leading Effective Virtual Teams author Nancy Settle-Murphy was not enthusiastic when one of her top clients insisted more than a dozen years ago that she learn how to facilitate complex meetings and training workshops in the virtual world. As a seasoned facilitator and intercultural communications expert decidedly more comfortable in face-to-face settings, Nancy successfully overcame a steep learning curve to become a renowned consultant, trainer and author of topics related to leading effective virtual teams and running engaging virtual meetings. President of Guided Insights, a facilitation, consulting and training firm outside of Boston, Nancy’s articles have appeared in publications such as The Meeting Professional, Mass High Tech, IT Executive Journal, Executive Brief, PM Network, and Association Management Magazine Clients range from world-leading oil and high-tech companies, to large pharmaceuticals, medical systems supply companies, financial services firms and global non-profits.