Anthony T. Orr
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Introduction to the ITIL Service Lifecycle
Anthony T. Orr; Great Britain: Cabinet Office
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ITIL Continual Service Improvement (ITIL Service Lifecycle)
Vernon Lloyd
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ITIL Service Operation (ITIL v3 Service Lifecycle)
Randy A. Steinberg
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Passing Your Itil Managing Across the Lifecycle Exam Book
Axelos
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ITIL Service Transition (ITIL v3 Service Lifecycle)
Stuart Rance
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ITIL Service Design (ITIL Service Lifecycle)
Lou Hunnebeck
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ITIL Service Strategy (ITIL v3 Service Lifecycle)
David Cannon
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Dragon Rising: Part 1 - The Fall of the Eagle
Orr, Anthony
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