Travis Lowdermilk has been building software experiences as a researcher, developer, and designer for nearly 20 years.
He's the author of:
The Customer-Driven Playbook: Converting Customer Feedback into Successful Products (http://a.co/d/hWWCKuh)
User-Centered Design: User-Centered Design: A Developer's Guide to Building User-Friendly Applications (http://a.co/d/6GUwBV4)
Currently, Travis is a UX Designer/Researcher at Microsoft, helping teams apply customer development, design thinking, and Lean development principles to their products.
To learn more about Travis, visit: http://www.travislowdermilk.com