Richard Knudson

Richard Knudson, Vice President of Magenium Solutions' CRM Practice, is a thought-leader in the CRM industry and has been recognized by Microsoft as a Dynamics CRM Most Valuable Professional (MVP) for 2011, 2012 and 2013. He is the author of several books on Dynamics CRM platform. His most recent, Building Business with CRM: Using Processes in Microsoft Dynamics CRM 2011, was published in July of 2012, and is available on Amazon.com and on www.CRMBizBook.com He also contributed two chapters to the CRM Field Guide, available on Amazon and www.CRMFieldGuide.com

He's also hard at work on two new books on Dynamics CRM 2013: a 2013 update of the Field Guide, and the brand new "CRM 2013 Quick Start". Use the "Stay Up to Date" feature to receive notifications.

Contact information:

Richard.knudson@magenium.com

Blog: www.magenium.com/CRMTrickBag

Twitter: www.twitter.com/richardknudson

LinkedIn: www.linkedin.com/in/richardknudson

YouTube Channel: www.youtube.com/user/RichardKnudson