Gregory J. Marchand
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Service Management Made Simple: Second Edition
Marchand, Gregory J
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Service Management Made Simple
Marchand, Gregory J
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Customer Care: Calming the Upset Customer
Marchand, Gregory J
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Automotive Service Selling
Marchand, Gregory J
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Managing Employees When Turnover Is Not An Option
Marchand, Gregory J
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Hybrid Vehicle Basics
Marchand, Gregory J; Firczuk, Michael
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Service Management Made Simple: 3rd Edition
Marchand, Gregory J
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