John Seddon
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Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way
Seddon, John
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Delivering Public Services That Work - Volume 2: The Vanguard Method in the Public Sector: Case Studies
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Delivering Public Services That Work - Volume One: Systems Thinking in the Public Sector: Case Studies
Middleton, Peter; Seddon, John
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The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About it
John Seddon
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La Eficiencia En El Sector Publico. Un enfoque sistemico.
Seddon, John
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