Adam Toporek

Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader.

He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That Stick® blog.

When he’s not speaking or delivering high energy customer service workshops, he can be found co-hosting the Crack the Customer Code podcast and writing extensively on customer experience.

Adam has been recognized in both ICMI’s “#CustomerService 100” and The Huffington Post’s “Top 100 Most Social Customer Service Pros On Twitter” and has been cited or published in a variety of media, including HuffingtonPost, Entrepreneur, and Salesforce.com’s blog.