Adam Toporek is an internationally recognized customer service expert, keynote speaker, and workshop leader.
He is the author of Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines (2015), as well as the founder of the popular Customers That StickŪ blog.
When he’s not speaking or delivering high energy customer service workshops, he can be found co-hosting the Crack the Customer Code podcast and writing extensively on customer experience.
Adam has been recognized in both ICMI’s “#CustomerService 100” and The Huffington Post’s “Top 100 Most Social Customer Service Pros On Twitter” and has been cited or published in a variety of media, including HuffingtonPost, Entrepreneur, and Salesforce.com’s blog.