Since 2008, Spencer has helped thousands of clients generate more revenues as a result of improving the way phones are answered. As co-founder of www.YesTrak.com (a revolutionary live agent answering service) and www.MyDoctorCalls.com (a cloud-based call tracking and recording system), his products and services have changed the way businesses approach their inbound calls. In addition to being an accomplished entrepreneur, Spencer lecturers regularly on the topics of Sales, Marketing and Customer Service.