Lyn Pont

Lyn Pont, Ph.D., inspires hospitality associates around the world to provide extraordinary customer care by promoting themselves and their brands as exceptional. She is a public speaker who, through in-house workshops and keynote addresses, educates and motivates individuals and teams to grow the bottom line.

The author has a Ph.D. in Leadership and is an experienced human resources and business behavior professional. Additionally, she is certified in corporate etiquette and international business protocol. Her personal mantra for this distinguished industry is to "assume that people will do what's right and always listen with kindness."

Dr. Pont is the founder of Manners for Business, Inc. Visit her online at:

www.MannersForBusiness.com – she would love to hear from you.