Theo Gilbert-Jamison
Theo Gilbert-Jamison is CEO of Performance Solutions by Design, a consulting firm headquartered in Atlanta, Georgia that helps organizations across all industries exceed expectations by elevating the customer experience from average to extraordinary. She is also author of several popular leadership books. Prior to launching Performance Solutions by Design, Theo was VP of Learning & Development for The Ritz-Carlton Hotel Company. On average, Theo's books, workshops, videos, and webinars are viewed by over 250,000 people annually.
Popular items by Theo Gilbert-Jamison
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The Six Principles of Service Excellence: A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary
Gilbert-Jamison, Theo
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The Leadership Book of Numbers (V.1): Short Stories and Tips for the Leader on the Go
Gilbert-Jamison, Theo; Bright, Vivian
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The Six Principles of Service Excellence: A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary
Gilbert-Jamison, Theo
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The Leadership Book of Numbers, Volume 2: Short Tips for the Leader on the Go to Help You Grow the Business, Develop Your Professional Life, and Lead
Gilbert-Jamison, Theo
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The Value of: 30 Powerful Lessons High-Potential Leaders Need to Succeed
Gilbert-Jamison, Theo
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