Tom Hinton

Tom Hinton is the President and CEO of CRI Global CAPS, LLC based in San Diego, California. Tom is recognized as one of America’s most sought-after conscious business speakers and consultants in the areas of Creating a Culture of Excellence in the Workplace, Life Balance, Customer Service and Employee Engagement. As President of CRI Global CAPS, Tom leads a dynamic and seasoned team that helps clients assess their culture and make refinements to improve their people, performance and profitability.

Tom’s high-energy and content-rich presentations make him a popular speaker at corporate, association and personal development conferences. Since 1989, he has addressed over 1,300 audiences in the United States, Canada, Germany, Austria, Japan, Mexico, Ireland, Spain, Portugal, France, England, Scotland, China, Singapore, Turkey, Lithuania, Croatia, South Africa, Australia and New Zealand.

Tom is the author of The Spirit of Service, Leadership Lessons I Learned on the Links: 72 Ways to Par the Course of Business and Life; 10,000 Days: The Rest of Your Life, the Best of Your Life; and Passages: A Book of Daily Inspiration. He is the co-author with Wini Schaeffer of Customer Focused Quality: What to Do on Monday Morning.

Co-Author Barbara Yager, J.D. - As the Director of Consulting at CRI Global CAPS, LLC, Barbara is rated as one of America’s foremost thought leaders on helping companies create a conscious and engaged workplace environment. Barbara has developed a series of high-level practices and training programs designed to guide senior executives and entrepreneurs to the power of Culture and use that power to strengthen corporate performance and results. Barbara is the creator of the Culture Spectrum™ as well as the developer of The Culture Playbook™ and the Core Power Assessment™ tools that are used by numerous companies today.

Having spent nearly 25 years in the world of corporate law and finance, Barbara understands the key role senior leaders play in developing a High-Performance Culture, making tough decisions and effectively managing risk. Barbara’s philosophy can be summed-up as follows: when employees perform at their best, they naturally have the best interests of the company at heart. Her message has a simple theme: Culture is about creating positive energy in the workplace and using that positive energy to achieve outstanding results. When this happens, your people will perform at higher levels and profits will increase.

Barbara is also a sought-after professional speaker on the topics of Creating a Conscious Business, Relationship Building, How to Create a High Energy Workplace and Culture Shift: Why Corporate Cultures Change and How to Manage that Shift. She divides her time between San Diego, CA and Madison, CT.