Piyush Agrawal

Author, successful investor, and businessman set out to fix customer success issues in the industry. The corporate world is plagued by delayed implementations, unused products, underutilized deployments, over billings, and oversold-products, resulting in unsubstantiated high valuations of companies that promise repeat business but underachieve targets. Check www.latviv.com and my published book "Helping Customers Win" on Amazon to see how we are solving this problem across industries.

To help vendors institutionalize the recommendations in this book, Piyush founded Latviv, a SaaS platform, aimed at helping Customer Success leaders. Latviv’s goal is to maintain the spark in corporate relationships, during implementations, deployments and beyond.

Latviv is the combination of two root words “lat” and “viv.” They stand for relationship and vitality—collectively standing for vitalizing relationships. Latviv offers a combination of content, services, and software to help vendors manage their customer relationships better. For representative thought leadership content, please check Latviv’s Resources page (https://latviv.com/resources).

Ask for a demo of our software platform from our website's contact page or use the chat option to talk with us.