Kelly E. Middleton

Kelly E. Middleton is a seasoned educator with a deep-rooted connection to the public school system. With 32 years of experience as a teacher, principal, and superintendent, he has made significant contributions to the educational landscape. Growing up in poverty and later returning as an administrator to the same district where he once attended school, Middleton's journey is a testament to his commitment to education and community.

He is widely recognized for his work in training and consulting with educators nationwide, focusing on building strong student relationships and delivering top-tier customer service. Middleton's approach is unique in that he designs specialized customer service training programs for all school staff, including principals, teachers, administrative assistants, food service workers, bus drivers, and support personnel. He advocates for public schools to adopt a "Disney-caliber" level of customer service, emphasizing that such a standard is crucial for their survival in the increasingly competitive K-12 education sector.

Middleton is also an accomplished author, having written or co-authored five books on the importance of customer service in public schools. His latest work, Triumph in Turmoil (August 2024), explores the unique strengths and "superpowers" of individuals born with ADHD. Drawing from personal experience—both he and his two children have been diagnosed with ADHD—Middleton challenges the notion of ADHD as a disorder. Instead, he views it as a gift that, when properly nurtured, can lead to remarkable achievements. His new book aims to empower those with ADHD, offering strategies to "game the system" and unlock their inherent potential.

Kelly Middleton's contributions to education and his advocacy for individuals with ADHD make him a compelling voice in both fields, inspiring educators and individuals alike to embrace their unique strengths and strive for excellence.