Bhavik Merchant

Bhavik Merchant has nearly 18 years of deep Business Intelligence experience. He is a Director of Product Analytics at SalesForce within the MuleSoft organization where he helps product teams measure and improve their services. Prior to that, he was at Microsoft first as a Cloud Solution Architect then Product Manager in the Power BI Engineering team. At Power BI, he led the customer-facing insights program, being responsible for the strategy and technical framework to deliver system-wide usage and performance insights to customers.

Before Microsoft, Bhavik spent years managing high-caliber consulting teams delivering enterprise scale BI projects. He has delivered much technical and theoretical BI training over the years, including expert Power BI performance training he developed for top Microsoft Partners globally.