Raphael L. Vitalo

Raphael L. Vitalo received his doctorate in clinical psychology from the University of Massachusetts at Amherst. He has authored 50 professional articles, technical reports, and chapters in the areas of psychology, education, business management and commerce, information systems, and artificial intelligence.

Dr. Vitalo worked in community mental health during the first segment of his 50-year career as a therapist, researcher, and clinical director of three mental health centers. Under his clinical leadership, each center dramatically improved in its delivery of care. For example, in the second of those centers, his staff improved the success of their treatment outcomes by 31% (from 70% to 92% of clients reported benefit from care), reduced dropouts from treatment by more than 50%, expanded the number of people served with the same level of staff by 20%, and produced a per-unit cost of care that was 56% below the national average. In the next phase of his career, Dr. Vitalo worked as a business consultant. He has designed, managed, and implemented more than 400 projects serving public and private sector organizations in the areas of strategic planning, organizational effectiveness, performance management, workforce productivity, business process reengineering, risk management, applications of the Quality and Lean Enterprise models, knowledge engineering, information systems design and development, and expert systems design and development. He is currently the president of Vital Enterprises.

Dr. Vitalo’s vita is available at: www.vitalentusa.com/RVVita.pdf