Mark Withington

Mark Withington is a seasoned veteran in service design and customer experience, leading Accelare’s Service Design Lifecycle Management and Purpose Driven Customer Experience practices. He has empowered numerous organizations to optimize their processes, technology, and customer journeys, aligning them with strategic objectives. Mark’s deep understanding of both business and technology enables him to bridge the gap between strategy and execution, driving tangible results for clients.

With over 30 years of experience, Mark's expertise spans a wide range of areas, including sales, marketing, global distribution, Product Lifecycle Management (PLM), and open source software development. He has a proven track record of success, having assisted clients such as Citizens Bank, Harvard Pilgrim Health Care, Perot Systems, Workscape, Target, AvMed, NASCO, Neighborhood Health Plans, the Massachusetts Registry of Motor Vehicles, AllWays Health Partners, and The Public Consulting Group.

Mark holds a Master’s degree in Business Administration from Northeastern University and a Bachelor of Science in Electrical Engineering from the University of New Hampshire. He is also a thought leader in the open source community, having founded BostonPHP.org, a prominent user group in the Boston area.

Mark is married and lives in Plymouth, Massachusetts. Outside of his professional endeavors, he is an avid outdoorsman and enjoys a variety of activities, including backcountry skiing, cycling, and mountain biking. He also has a passion for the arts, participating in singing, and enjoys playing golf, and tennis.