Jonathan Phillips

Jonathan Phillips is a digital communications and workplace specialist with nearly three decades of experience helping large organisations make sense of how people actually work. He has advised global companies across energy, finance, manufacturing, and the public sector, often at moments when platforms have multiplied, messages have blurred, and good intentions have failed to land.

He is the co-founder of Lithos Partners, a consultancy focused on digital workplaces, internal communication, and organisational clarity. His work sits at the intersection of strategy, governance, content, and behaviour, with a particular interest in why well-designed systems so often break down in practice. He has led intranet and employee app programmes, built governance models that survive contact with reality, and helped teams move from activity to impact.

Jonathan is a regular speaker at international conferences and an outspoken advocate for evidence-based internal communication. He believes measurement should inform decisions, not decorate dashboards, and that technology only earns its place when it serves human needs. His writing draws on real projects, hard lessons, and the quiet patterns that emerge when you stop rushing to solutions and start paying attention.

He lives in Bristol, UK, and is currently working on research into digital workplace maturity, communities at scale, and the long-term management of internal platforms