Stanley Davis
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Effective Customer Service: Ten Steps for Technical Professions (NetEffect)
Goetsch, David L.; Davis, Stanley
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Quality Management for Organizational Excellence: Introduction to Total Quality (7th Edition)
Goetsch, David L.; Davis, Stanley
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Implementing Total Quality
Goetsch, David L.; Davis, Stanley
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Quality Management for Organizational Excellence: Introduction to Total Quality [RENTAL EDITION]
Goetsch, David L.; Davis, Stanley
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Quality Management: Introduction to Total Quality Management for Production, Processing, and Services
Goetsch, David L.; Davis, Stanley B.
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Quality Management for Organizational Excellence: Introduction to Total Quality (8th Edition)
David L. Goetsch
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