Axel Kolthof
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Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
Jan Van Bon; Arjen De Jong; Axel Kolthof
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IT Service Management Basierend auf ITIL V3: Das Taschenbuch (German Edition)
Various
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Itil® V3: Guide de poche (French Edition)
Bon, Jan Van
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Gestión de Servicios de TI Basada en ITIL® V3: Guia de Bolsillo (Spanish Edition)
Tjassing, Ruby
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Les fondamentaux d'ITIL ® V3 (French Edition)
Tjassing, Ruby
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Foundations of It Service Management baseto su Itil® V3 (Italian Edition)
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