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Schneider, Jakob,lawrence, Adam,hormess, Markus Edgar,stickdorn, Marc (28 results)
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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paperback. Condition: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Condition: As New. Unread book in perfect condition.
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paperback. Condition: As New. This book is in near-perfect condition, showing minimal signs of use. It has clean, crisp pages with no markings or highlighting, and the spine and cover are intact without any creases or wear. This book appears as if it has been barely touched and is virtually indistinguishable from a brand new book. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Condition: New.
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Condition: New.
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Condition: New.
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Condition: New.
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US$ 30.00
Convert currencyUS$ 15.00 shipping from Canada to U.S.A.Quantity: 1 available
Add to basketSoft cover. Condition: Fine. Fine trade paperback, clean and unmarked.
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Paperback. Condition: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
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Condition: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
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paperback. Condition: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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paperback. Condition: New. 1st Edition. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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US$ 49.52
Convert currencyUS$ 8.78 shipping from United Kingdom to U.S.A.Quantity: 3 available
Add to basketCondition: New. pp. 240.
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This Is Service Design Methods: A Companion to This Is Service Design Doing
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 44.01
Convert currencyUS$ 16.18 shipping from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Condition: New.
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Condition: New. pp. 240.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 45.13
Convert currencyUS$ 20.26 shipping from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 45.75
Convert currencyUS$ 20.26 shipping from United Kingdom to U.S.A.Quantity: 1 available
Add to basketCondition: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 48.40
Convert currencyUS$ 20.26 shipping from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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US$ 62.77
Convert currencyUS$ 11.63 shipping from Germany to U.S.A.Quantity: 3 available
Add to basketCondition: New. pp. 240.
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This Is Service Design Methods: A Companion to This Is Service Design Doing, Expanded Service Design Thinking Methods for Real Projects
Published by Oreilly & Associates Inc, 2018
ISBN 10: 1492039594 ISBN 13: 9781492039594
Language: English
US$ 52.62
Convert currencyUS$ 33.77 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 360 pages. 7.25x9.00x0.75 inches. In Stock.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Published by Oreilly & Associates Inc, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Language: English
US$ 64.33
Convert currencyUS$ 33.77 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 541 pages. 9.00x7.25x1.00 inches. In Stock.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Published by Oreilly & Associates Inc, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Language: English
US$ 64.33
Convert currencyUS$ 33.77 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 541 pages. 9.00x7.25x1.00 inches. In Stock.
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US$ 51.65
Convert currencyUS$ 50.00 shipping within U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
-
US$ 49.02
Convert currencyUS$ 57.24 shipping from Germany to U.S.A.Quantity: 3 available
Add to basketCondition: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.Über den Autor.
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This Is Service Design Methods: A Companion to This Is Service Design Doing, Expanded Service Design Thinking Methods for Real Projects
Published by Oreilly & Associates Inc, 2018
ISBN 10: 1492039594 ISBN 13: 9781492039594
Language: English
US$ 79.89
Convert currencyUS$ 33.77 shipping from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 360 pages. 7.25x9.00x0.75 inches. In Stock.
