Leonard W A (651 results)

- Hardcover
Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech
Contact seller5-star sellerCondition: Used - Good
US$ 5.02
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Good.

- Hardcover
Seller: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books
Contact seller5-star sellerCondition: Used - Good
US$ 5.19
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: good. Fast & Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

- Hardcover
Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books
Contact seller5-star sellerCondition: Used - Very good
US$ 5.78
Free ShippingShips within U.S.A.Quantity: 3 available
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 5.99
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. Illustrated. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

- Hardcover
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.Bay State Book Company
Contact seller5-star sellerCondition: Used - Very good
US$ 5.99
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: very_good.

- Hardcover
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.Bay State Book Company
Contact seller5-star sellerCondition: Used - Very good
US$ 6.19
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: very_good.

- Hardcover
- First Edition
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Fair
US$ 6.19
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Fair. First Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
Sasser, W. Earl, Jr.; Schlesinger, Leonard a.; Heskett, James L.
- Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
US$ 6.53
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
Sasser, W. Earl, Jr.; Schlesinger, Leonard a.; Heskett, James L.
- Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - Very good
US$ 6.53
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Hardcover
Seller: The Maryland Book Bank, Baltimore, MD, U.S.A.The Maryland Book Bank
Contact seller5-star sellerCondition: Used - Very good
US$ 2.02
US$ 4.69 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Very Good. Used - Very Good.

- Hardcover
Seller: BookHolders, Towson, MD, U.S.A.BookHolders
Contact seller5-star sellerCondition: Used - Good
US$ 6.81
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: first ] Slightly stained, markings on side. Publisher: Free Press Pub Date: 4/10/1997 Binding: Hardcover Pages: 320 first edition.

- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Very good
US$ 6.91
Free ShippingShips within U.S.A.Quantity: 3 available
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees
Schlesinger, Leonard A., Heskett, James L., Sasser, W. Earl, Jr., Sasser, W. Earl
- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Very good
US$ 6.91
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. 1 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contact seller5-star sellerCondition: Used - Very good
US$ 6.91
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
US$ 6.91
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms
Schlesinger, Leonard A., Heskett, James L., Sasser, W. Earl, Jr., Sasser, W. Earl
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2015
- Softcover
- First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
US$ 6.91
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
US$ 6.91
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees
Schlesinger, Leonard A., Heskett, James L., Sasser, W. Earl, Jr., Sasser, W. Earl
- Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contact seller5-star sellerCondition: Used - Good
US$ 6.91
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: Good. 1 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Hardcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Good
US$ 6.99
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

- Hardcover
Seller: Austin Goodwill 1101, Austin, TX, U.S.A.Austin Goodwill 1101
Contact seller5-star sellerCondition: Used - Good
US$ 4.00
US$ 3.30 shippingShips within U.S.A.Quantity: 1 available
Condition: good. Book shows general signs of use and handling. May have light wear on the cover or edges and minimal writing or highlighting. Binding remains tight, and pages are clean and readable.

- Hardcover
- Signed
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Good
US$ 7.39
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Signed Copy . Good dust jacket. Signed by Schlesinger on front endpage.

- Hardcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Very good
US$ 7.39
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

- Hardcover
- Signed
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Fair
US$ 7.39
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Fair. Signed Copy . No Dust Jacket Signed/Inscribed by authors on front endpage. Highlighting inside. (personnel management).

- Softcover
Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore
Contact seller5-star sellerCondition: Used - Good
US$ 7.89
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Good.

- Softcover
Seller: Priceless Books, Urbana, IL, U.S.A.Priceless Books
Contact seller4-star sellerCondition: Used - Very good
US$ 4.00
US$ 3.90 shippingShips within U.S.A.Quantity: 1 available
Pb. Condition: VG-. 236 pp., references. Lamina wear upper front wrap, minor edge wear & soiling.

- Hardcover
Seller: Read&Dream, SAINT LOUIS, MO, U.S.A.Read&Dream
Contact seller4-star sellerCondition: Used - Very good
US$ 7.97
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good.

What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms
Schlesinger, Leonard A., Heskett, James L., Sasser, W. Earl, Jr., Sasser, W. Earl
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2015
- Softcover
- First Edition
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
Contact seller5-star sellerCondition: Used - Very good
US$ 8.33
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

- Softcover
Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books
Contact seller5-star sellerCondition: Used - Very good
US$ 8.38
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

- Hardcover
Seller: HPB-Red, Dallas, TX, U.S.A.HPB-Red
Contact seller5-star sellerCondition: Used - Good
US$ 5.00
US$ 3.75 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

- Hardcover
Seller: HPB-Diamond, Dallas, TX, U.S.A.HPB-Diamond
Contact seller5-star sellerCondition: Used - Very good
US$ 5.13
US$ 3.75 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.