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  • Language: English

    Published by Amacom Books (edition ), 2008

    0814410553 / 9780814410554

    • Hardcover

    Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Hardcover. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Language: English

    Published by Amacom, 2009

    0814410154 / 9780814410158

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Capstone Press, 2010

    1434223124 / 9781434223128

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. Eli is a young stowaway on a ship bound for North America. A strange birthmark on his arm, in the shape of a dragon, begins to sting. Then he meets a sailor on the ship with a dragon tattoo. The tattoo, and a weird cargo hidden on the ship, hold the secret to Eli's read identity. Richard Donald Pellegrino (illustrator).…

  • Language: English

    Published by Amacom, 2008

    0814410553 / 9780814410554

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop's fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about going the extra mile, as learned by a group of rabbits running an express mail delivery service. Bear with Me: One grizzly bear's honey shop undergoes an amazing transformation when he discovers a better way to greet his customers. What to Say to a Porcupine: When a newly arrived colony of demanding porcupines wreaks havoc on local businesses, readers get a lesson on handling difficult customers in a positive, constructive manner. Each story is followed by a short discussion, illuminating topics from customer relationships to how to motivate a service team. Fun, quick, and constructive, this is a guide for anyone involved in customer service.…

  • Language: English

    Published by Amacom, 2008

    0814410553 / 9780814410554

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Very Good. What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop's fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about going the extra mile, as learned by a group of rabbits running an express mail delivery service. Bear with Me: One grizzly bear's honey shop undergoes an amazing transformation when he discovers a better way to greet his customers. What to Say to a Porcupine: When a newly arrived colony of demanding porcupines wreaks havoc on local businesses, readers get a lesson on handling difficult customers in a positive, constructive manner. Each story is followed by a short discussion, illuminating topics from customer relationships to how to motivate a service team. Fun, quick, and constructive, this is a guide for anyone involved in customer service.…

  • Language: English

    Published by Forge Books, 2019

    1250305306 / 9781250305305

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Amacom, 2009

    0814410154 / 9780814410158

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Fireside, 1995

    0684802082 / 9780684802084

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by AMAZON.COM, 2010

    0975998536 / 9780975998533

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by M Evans & Co, 1990

    0871315998 / 9780871315991

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Book Buddy Publishing Company, 1994

    0964256495 / 9780964256491

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Miracle, Michael (illustrator) (illustrator).

  • Language: English

    Published by St Martin's Press, 2013

    0765351722 / 9780765351722

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Very Good. Barnaby Skye, the most durable and unforgettable character in modern Western fiction, returns in this harrowing tale of survival from his early years in the Rockies. In the midst of a brutal winter, Skye's beloved Crow Indian wife, Victoria, is critically wounded when a Blackfeet raiding party attacks a Crow hunting camp. Despite Skye's attempts at doctoring, Victoria's life hangs in the balance as the two, left alone in the frozen wilderness, struggle to survive cold and starvation.Miraculously, an old mare and her foal wander into their camp. Victoria believes they have been sent by her spirit guide, and finds the strength to ride. Skye and his wife make their way toward Victoria's home village on the Musselshell River. Breaking winter trail is a slow and laborious process, but at the end of the journey they will find peace. Or will they? Skye's love of whiskey puts his life, and Victoria's, in peril when they encounter a renegade band of Yankee traders taking a wagon-load of a cheap and poisonous raw alcohol to trade among the Indians. Their leader, a former West Point officer, forces Skye to guide them, but all the while the legendary mountain man plots to ruin their deadly enterprise.In The Fire Arrow, Richard S. Wheeler has fashioned an unforgettable tale of love and survival in the unforgiving wilderness of the American West.…

  • Language: English

    Published by St Martin's Press, 2013

    0765351722 / 9780765351722

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Barnaby Skye, the most durable and unforgettable character in modern Western fiction, returns in this harrowing tale of survival from his early years in the Rockies. In the midst of a brutal winter, Skye's beloved Crow Indian wife, Victoria, is critically wounded when a Blackfeet raiding party attacks a Crow hunting camp. Despite Skye's attempts at doctoring, Victoria's life hangs in the balance as the two, left alone in the frozen wilderness, struggle to survive cold and starvation.Miraculously, an old mare and her foal wander into their camp. Victoria believes they have been sent by her spirit guide, and finds the strength to ride. Skye and his wife make their way toward Victoria's home village on the Musselshell River. Breaking winter trail is a slow and laborious process, but at the end of the journey they will find peace. Or will they? Skye's love of whiskey puts his life, and Victoria's, in peril when they encounter a renegade band of Yankee traders taking a wagon-load of a cheap and poisonous raw alcohol to trade among the Indians. Their leader, a former West Point officer, forces Skye to guide them, but all the while the legendary mountain man plots to ruin their deadly enterprise.In The Fire Arrow, Richard S. Wheeler has fashioned an unforgettable tale of love and survival in the unforgiving wilderness of the American West.…

  • Language: English

    Published by I.C. Entertainment, 2003

    1929090714 / 9781929090716

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Very Good.

  • Language: English

    Published by Hoaloha Books, 2006

    0977751309 / 9780977751303

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Forge Books, 2001

    0812579089 / 9780812579086

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Panhelenic Press, 2000

    0967672309 / 9780967672304

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good.

  • Language: English

    Published by Archway Publishing, 2021

    1665703997 / 9781665703994

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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  • Language: English

    Published by St Martin's Press, 2020

    1250244110 / 9781250244116

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Here sold at one low price, Bitterroot and Sundance are two novels in legendary Western writer Richard S. Wheeler's Barnaby Skye series Bitterroot Mountain man Barnaby Skye agrees to take a Quaker missionary, Dr. William Penn Sitgreaves, along with his wife Abigail and his party, to Owen's Fort in the Bitterroot Valley of western Montana. There, the Quakers intend to begin a mission to the Native Americans. Skye quickly discovers that Dr. Sitgreaves, far from being a soft man, has a backbone of steel--and he'll need it to found a mission in the wilds. Sundance Along the Oregon Trail, a war party of Lakota Sioux rob Con Brann of all that he holds dear--most devastatingly, his daughter Hester. Barnaby Skye endeavors to help Brann, even as the Sioux, 10,000 strong, gather to celebrate their ancient Sun Dance ritual, praying for vengeance upon their enemies--including Skye. Honor-bound to rescue the young girl, Skye must infiltrate their sacred ceremony.even though discovery means horrible death.…

  • Language: English

    Published by The University of Chicago Press, 1996

    0226571653 / 9780226571652

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Paperback. Condition: Good. This text is both an exposition and a demonstration of contested terms from the current art historical vocabulary. In individual essays, scholars examine the history and use of these terms by grounding their discussions in single works of art, reading each work through current debates and methods.…

  • Language: English

    Published by Forge, 2015

    076538065X / 9780765380654

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Two complete novels in one low-priced edition from beloved Western author Richard S. Wheeler: Rendezvous>and>Dark PassageRendezvousBarnaby Skye, a seaman in the Royal Navy, jumps ship at Fort Vancouver in 1826 with little more than the clothes on his back. Fighting for life, he heads inland toward an unknown fate. Skye falls in with legendary mountain men, and finds another unexpected turn in his life when he meets the Crow maiden, Many Quill Woman, who will become his wife.Dark PassageIn 1831 Skye accompanies his wife to her village, where she falls in with Jim Beckwourth and accompanies him on a raid among the Blackfeet. When she's abducted by the Bloods, the deadliest band of Blackfeet, Skye trails her into Canada, where he's still wanted for deserting his ship four years ago. Then Sky himself is taken prisoner, and Victoria must escape her captors to free the man she loves.This edition of the book is the deluxe, tall rack mass market paperback.…

  • Language: English

    Published by Forge Books, 2015

    076538065X / 9780765380654

    • Softcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condition: Used - Fair

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    Mass Market Paperback. Condition: Fair.

  • Language: English

    Published by The Century Foundation, 2004

    0870784919 / 9780870784910

    • Softcover

    Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    paperback. Condition: Very Good.

  • Language: English

    Published by Beard Books, 2000

    1893122603 / 9781893122604

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Beard Books Inc, 2000

    1893122603 / 9781893122604

    • Softcover

    Seller: Dream Books Co., Denver, CO, U.S.A.Dream Books Co.

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    Condition: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

  • Language: English

    Published by Paulist Press, 1997

    0809137348 / 9780809137343

    • Softcover

    Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Paperback. Condition: Fair.

  • Language: English

    Published by Paulist Press, 1997

    0809137348 / 9780809137343

    • Softcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Language: English

    Published by Watershed Press, 2007

    0975998528 / 9780975998526

    • Hardcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Hardcover. Condition: Very Good.

  • Language: English

    Published by Oxford University Press, 1995

    0195087577 / 9780195087574

    • Hardcover

    Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Hardback. Condition: Good. Passion and Reason draws on four decades of research to bring readers the first book to move beyond both clinical jargon and 'feel-good' popular psychology to explain how emotions are aroused, how they are managed, and how they critically shape views of ourselves and the world around us.…

  • Language: English

    Published by Harvard Business Review Press, 2000

    0875849032 / 9780875849034

    • Hardcover

    Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    hardcover. Condition: Fair.