Sanders (Over 100,000 results)

Paperback. Condition: Very Good. BCM1601. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Condition: Very Good. Develop standard-setting customer service Based on the best-selling book Fabled Service by Betsy Sanders This program will help you develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and select activities to improve weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively. and more Simply written, this program includes all necessary materials to create results-oriented, customized customer service training. A Trainer's Guide includes specific direction for administering the Customer Service Survey, which assesses individual strengths and weaknesses in three learning areas: understanding him or herself and others; planning for results; and product/service knowledge. The Guide also includes 12 prepared activities that correspond with the three learning areas. Using results from the survey, you choose activities that will help your group improve in its weaker areas. Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help you review what was learned and help people understand what can be applied to every day situations). You will need to order a Participant Workbook for each person involved in the training. The Workbook includes a copy of the survey and participant materials for each activity. Create great service that gets customers talking.…

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Condition: Good.

Hardback. Condition: Good.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Acceptable. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condition: Good.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condition: Good. Megan Kimble was traveling a long way to find the next chapter in her life, one that would not include her brother, Matt. Losing him now was tragic, even more so since she had finally freed herself from the abuse and the shame of a bad marriage. She had spent years hiding things from Matt, so he wouldn't know about her horrible life. Keeping her secret world of bruises, cuts, and broken bones, much like the one she now sported with a large white cast. Dealing with her loss was hard, but, now she was thinking of taking over Matt's new business venture. This could be the fresh start she needed, a new town, a new place to forget the pain and maybe she could learn to trust again. Todd Jordan was a successful businessman, who had once lost it all, and now he had just lost his best friend and business partner. But, then she came into town broken and scared, and for the first time in a long time he was looking forward to his future. Breaking down Megan's barriers would take patience and strength, and he would need that strength to keep what he loves safe.…

Paperback. Condition: Fair. Under normal circumstances bohemian, skint Izzie would never have met Maddy, a Gucci-clad, Beemer-driving urbanite. But when they are dumped in the English countryside, fish out of water, with five young children between them, they discover a shared hatred of ghastly ladies' lunches and a longing for the mucky London streets and residents' parking permits they've left behind. Then a tragedy, and a chance discovery, leads Maddy and Izzie iinto a surprising new direction.…

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condition: Good. Ace is developing a love for the game of baseball. How will he make his dream come true? Follow Ace's journey as he learns the key concepts to achieve greatness. Knocking Greatness Out of the Park is a children's book written to inspire and motivate readers to dream big, set goals, and MAKE IT HAPEN. This is a picture book intended for ages 5-10 but can be enjoyed by all generations. Knocking Greatness Out of the Park gives young readers confidence and key concepts that are necessary to be great. Throughout the story, Ace will discover he has the qualities needed to be successful. This book is based on a true story and characteristics needed to achieve greatness. …

Condition: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Condition: Good. The second story in this series of witty picture books, in this story Badger is no longer feeling blue, but now his friends are sad! Badger is feeling happy these days. .even though he still has a blue bottom. Life is good when you?re eating berries. But now Dog is sad. What can Badger do to help his friend? Badger is enjoying a big blueberry breakfast ? his favourite food! But as he says good morning to his friends, he learns that Dog is very sad! He has lost the ball that he loves to play with. But will Badger be able to help? Featuring bold and characterful illustrations from award winning illustrator Ben Sanders this funny title will bring smiles to the faces of readers of any age.Blue Badger & The Big Breakfast is the second story in the Blue Badger series of picture books about a befuddled, lovable Badger and his search for happiness, friends and love. Featuring wry wit and deadpan humour, Blue Badger & The Big Breakfast is suitable for readers big and small. Sanders, Ben (illustrator). …

Paperback. Condition: Very Good. The unsung heroes of Fall River County made the area what it is. They were the men at the lumberyard, the pioneers, homesteaders, cowboys, farmers, homemakers, teachers, quarry workers, service station mechanics, blacksmiths, firemen, and the builders of Angostura Dam. Fall River County and Hot Springs: Views from the Past 1881-1955 showcases these everyday people. Each person played a role in the success of the county, from the children whose chores helped to ensure a family's survival to the visionaries who built irrigation ditches. Sandstone quarries and buildings, sod houses and mansions, cattle and cowboys, work and play, and other images of daily lives are featured within these pages. Using over 200 vintage images and accompanying captions, author Peggy Sanders brings to life the rich history of the area and the incredible residents who made it all possible.…

Hardback. Condition: Good. Develop standard-setting customer service Based on the best-selling book Fabled Service by Betsy Sanders This program will help you develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and select activities to improve weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization * Satisfy customers so they will buy the product or service * Encourage customers to return * Understand what motivates people and initiates action * Solve problems immediately and effectively. and more Simply written, this program includes all necessary materials to create results-oriented, customized customer service training. A Trainer's Guide includes specific direction for administering the Customer Service Survey, which assesses individual strengths and weaknesses in three learning areas: understanding him or herself and others; planning for results; and product/service knowledge. The Guide also includes 12 prepared activities that correspond with the three learning areas. Using results from the survey, you choose activities that will help your group improve in its weaker areas. Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help you review what was learned and help people understand what can be applied to every day situations). You will need to order a Participant Workbook for each person involved in the training. The Workbook includes a copy of the survey and participant materials for each activity. Create great service that gets customers talking.…

Paperback. Condition: Very Good.

Paperback. Condition: Good. Dancing With Tex: The Remarkable Friendship To Save The Whooping Cranes brings a true environmental story to life about the power of friendship in saving the Whooping Cranes from extinction. Tex is a rare Whooping Crane from Texas who believes she belongs with people. George is a young man from Canada, who wants to save the cranes. Together, Tex and George become dancing partners over six years to help Tex lay a fertile egg. Ultimately, Tex's chick made a difference in keeping the Whooping Crane alive on earth. But it wasn't easy. Since Tex was raised by her zookeeper, Fred, and she didn't see another bird for her first sixteen days, she believes her real family is people. The big problem is: scientists need Tex to lay a fertile egg, and she refuses to be near other birds. Meanwhile, two college buddies, George Archibald and Ron Sauey, decide to do something no one has ever done before -- create a place to protect all fifteen species of cranes. It becomes The International Crane Foundation in Baraboo, Wisconsin. After collecting 14 different species of cranes, they're missing the rarest type of all: the Whooping Cranes. Eventually, George and Ron manage to bring two Whooping Cranes, Tex and Tony, to their place. They know all cranes choose a dancing partner before laying an egg. Tex won't dance with Tony. Will she dance with George? How can George help her lay an egg? What happens when everything keeps going wrong? As our planet faces ongoing environmental concerns, Dancing With Tex demonstrates the importance of caring for our endangered species. Author Lynn Sanders and illustrator Sergio Drumond beautifully capture an exciting event in history. It made national news in 1982 on the Johnny Carson show, and deserves to be known by children everywhere. Added bonuses include an introduction, useful scientific vocabulary words, questions & answers, and a behind the scenes closing. This inspiring, dramatically illustrated story makes a memorable gift for children young and old. A testimony to how faith, belief and perseverance can make our dreams come true. Drumond, Sergio (illustrator). …

Paperback. Condition: Good. When another hunter intentionally kills his hunting dog during a pheasant hunt in North Dakota, P.J. Sanders's grief is immense. It takes eighteen months before he and his wife, Cindy, decide to open their hearts and their home to another dog. This time, though, Sanders decides to go for a heartier breed-something able to hunt with him throughout the frigid Wisconsin winters. He finds a breeder of German Wirehaired Pointers and, a few months later, a young puppy named Josie joins the family. As Sanders goes through the process of transforming Josie into a hunting dog, he is struck again and again by her loyalty, unconditional love, and simple desire to be in his presence: the same characteristics that can be applied to God's love for humans. The Gospel According to Josie contains twenty-three standalone stories drawn from Sanders's hunting adventures with his dog. Ranging from comical to deeply touching, these tales contain important life lessons about faith, friendship, and God's love that Sanders learned while afield and afloat with his faithful companion. Deeply moving and engaging for readers of all ages, this collection will delight anyone who has ever loved-or been loved by-a four-legged friend.…

Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Lewis, E. B. (illustrator).