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Sasser James (141 results)
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Seller: 3Brothers Bookstore, Egg harbor township, NJ, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.
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Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Hardcover. Condition: Good.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
hardcover. Condition: Good. Signed by Author.
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Condition: like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy!
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Condition: good. Fast & Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Language: English
Published by Berrett-Koehler Publishers, 2015
ISBN 10: 1626565848 ISBN 13: 9781626565845
hardcover. Condition: Good.
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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Language: English
Published by Berrett-Koehler Publishers, 2015
ISBN 10: 1626565848 ISBN 13: 9781626565845
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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The Service Profit Chain
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good.
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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
Language: English
Published by Free Press (edition First Edition), 2003
ISBN 10: 0743225694 ISBN 13: 9780743225694
First Edition
Hardcover. Condition: Fair. First Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
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hardcover. Condition: Very Good. Used - Very Good.
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What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2015
ISBN 10: 1626565848 ISBN 13: 9781626565845
First Edition
Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Very Good. 1 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Condition: Good. illustrated edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Condition: Good. illustrated edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
-
What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms
Language: English
Published by Berrett-Koehler Publishers, Incorporated, 2015
ISBN 10: 1626565848 ISBN 13: 9781626565845
First Edition
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Good. 1 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: first ] Slightly stained, markings on side. Publisher: Free Press Pub Date: 4/10/1997 Binding: Hardcover Pages: 320 first edition.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press (edition ), 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Hardcover. Condition: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Condition: As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Language: English
Published by Harvard Business Review Press, 2008
ISBN 10: 1422110230 ISBN 13: 9781422110232
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Signed
Condition: As New. Signed Copy . Very Good dust jacket. Signed by Sasser on bookplate on front endpage.
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The Service Profit Chain
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Signed
Condition: Good. Signed Copy . Good dust jacket. Signed by Schlesinger on front endpage.
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Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
