Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: SecondSale, Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Orion Tech, Kingwood, TX, U.S.A.
Hardcover. Condition: Good.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Condition: Very Good. Very Good condition. Very Good dust jacket. Owner's name on inside.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condition: very_good. Book may contain some writing, highlighting, and or cover damage. Shipped fast and reliably!.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Condition: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.05.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.05.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.05.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.05.
Published by Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Published by Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Seattle Goodwill, Seattle, WA, U.S.A.
Hardcover. Condition: Good. May have some shelf-wear due to normal use.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Goodwill Books, Hillsboro, OR, U.S.A.
Condition: Good. Signs of wear and consistent use.
Published by John Wiley and Sons Ltd, United States, New York, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Good. Praise for The Nordstrom Way Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for. -- David D. Glass President and Chief Executive Officer Wal--Mart Stores, Inc. Nordstrom is a national model for outstanding customer service. American business should use this book as a primer to learn how to make and keep happy, satisfied customers. -- J. Willard Marriott, Jr. Chairman and President Marriott International, Inc. When you run a family business that includes your customers as extended family, you're unbeatable. This book outlines an American family saga that has become the admiration of the world. -- Leonard A. Lauder President and Chief Executive Officer Estee Lauder Companies Nordstrom's business is built on one--to--one communication with the customer. Their professional salespeople bridge the gap between the designer and the consumer. The Nordstrom Way is what the '90s are all about! -- Donna Karan Designer and Chief Executive Officer Donna Karan Company. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
Published by John Wiley and Sons Ltd, United States, New York, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Fair. Praise for The Nordstrom Way Outstanding customer service and Nordstrom's are synonymous. The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for. -- David D. Glass President and Chief Executive Officer Wal--Mart Stores, Inc. Nordstrom is a national model for outstanding customer service. American business should use this book as a primer to learn how to make and keep happy, satisfied customers. -- J. Willard Marriott, Jr. Chairman and President Marriott International, Inc. When you run a family business that includes your customers as extended family, you're unbeatable. This book outlines an American family saga that has become the admiration of the world. -- Leonard A. Lauder President and Chief Executive Officer Estee Lauder Companies Nordstrom's business is built on one--to--one communication with the customer. Their professional salespeople bridge the gap between the designer and the consumer. The Nordstrom Way is what the '90s are all about! -- Donna Karan Designer and Chief Executive Officer Donna Karan Company. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Book Deals, Tucson, AZ, U.S.A.
Condition: Good. Good condition. This is the average used book, that has all pages or leaves present, but may include writing. Book may be ex-library with stamps and stickers. 1.
Published by Wiley, New York, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Lavender Path Antiques & Books, Harwinton, CT, U.S.A.
Association Member: SNEAB
First Edition Signed
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition; First Printing. Faint rubbing to dustjacket; Signed by the author on the tittle page. 1st edition, 1st printing. The inside story of America's #1 customer service company. ; 9.13 X 6.57 X 1.11 inches; 256 pages; Signed by Author.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: HPB-Red, Dallas, TX, U.S.A.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or limited writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Cheryl's Books, Vinemont, AL, U.S.A.
Hardcover. Condition: Good. Hardback with dust jacket in good condition.
Published by John Wiley & Sons Inc, Somerset, New Jersey, U.S.A., 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Top Notch Books, Tolar, TX, U.S.A.
Hard Cover. Condition: Good. Dust Jacket Condition: Good. Jacket and boards have light wear. Pages are clean & text is free from markings. All pages secure in binding. Size: 8vo - 7¾" - 9¾" Tall.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
First Edition
Hardcover. Condition: Fine. Dust Jacket Condition: Near Fine. 1st Edition. DJ: near fine dustjacket, finish beginning to dull BOOK: fine to as new hback minus gift inscription to prev owner on fep -LW.
Published by Wiley & Sons, Incorporated, John, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Published by John Wiley & Sons, Inc., 1995, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: First Choice Books, Coeurd'Alene, ID, U.S.A.
FN--HB, blue cloth; DJ-FN, small wrinkle along top; one corner of DJ is folded; index;
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Wizard Books, Long Beach, CA, U.S.A.
Hardcover. Condition: new. New.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Big Bill's Books, Wimberley, TX, U.S.A.
Hardcover. Condition: new. Brand New Copy.
Published by John Wiley & Sons Inc, Somerset, New Jersey, U.S.A., 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Jen's Books, Douglas, WY, U.S.A.
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition Second Printing. Clean tight and square. No markings. Flat signed by author on title page.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: GoldBooks, Denver, CO, U.S.A.
Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Irish Booksellers, Portland, ME, U.S.A.
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by Wiley, 1995
ISBN 10: 0471584967 ISBN 13: 9780471584964
Seller: Front Cover Books, Denver, CO, U.S.A.
Condition: new.