ISBN: 9781491900697 - Practical Zendesk Administration: A World-class Customer Service Platform (27 results)

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  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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    Paperback. Condition: Fair. Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

    • Softcover

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    Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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    Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Paperback. Condition: Fair. Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

    • Softcover

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    Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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    Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

    • Softcover

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  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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    PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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  • Language: English

    Published by O'Reilly Media, US, 2014

    1491900695 / 9781491900697

    • Softcover

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    Paperback. Condition: New. Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. You'll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how to configure it to match your company's needs and processes. Written by written by two experienced Zendesk product trainers, this book is distilled from years of working in the trenches, launching customer implementations, and answering thousands of questions from participants throughout the world. With it, you?ll be able to determine the best way to put Zendesk's vast potential to work for your company.Apply custom branding to your user-facing support portal Mitigate risk by implementing various Zendesk security features Manage profiles and permissions for users, agents, and administrators Create tickets from email, voice, chat, feedback tabs, and social media Capture and classify help requests through standard and custom fields Use techniques to build an efficient agent support process Automate your business rules in Zendesk to streamline your workflow Provide your customers with self-service support.…

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

    • Softcover

    Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK

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    PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.

  • Language: English

    Published by O'Reilly Media 5/25/2014, 2014

    1491900695 / 9781491900697

    • Softcover

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    Paperback or Softback. Condition: New. Practical Zendesk Administration: A World-Class Customer Service Platform. Book.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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  • Language: English

    Published by O'Reilly Media, Inc, USA, 2014

    1491900695 / 9781491900697

    • Softcover

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    Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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  • Language: English

    Published by O?Reilly Media, 2014

    1491900695 / 9781491900697

    • Softcover

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    Condition: New. Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. Num Pages: 196 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 231 x 182 x 11. Weight in Grams: 346. . 2014. 2nd Edition. Paperback. . . . .…

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

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    Condition: New. In English.

  • Language: English

    Published by O Reilly Media, 2014

    1491900695 / 9781491900697

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    Condition: New. Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. Num Pages: 196 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 231 x 182 x 11. Weight in Grams: 346. . 2014. 2nd Edition. Paperback. . . . . Books ship from the US and Ireland.…

  • Language: English

    Published by Oreilly & Associates Inc, 2014

    1491900695 / 9781491900697

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    Paperback. Condition: Brand New. 2nd edition. 175 pages. 9.25x7.25x0.50 inches. In Stock.

  • Language: English

    Published by O'Reilly Media, 2014

    1491900695 / 9781491900697

    • Softcover

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    Condition: New. pp. 196.

  • Language: English

    Published by O'Reilly Media, 2014

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    Condition: New. pp. 196.

  • Language: English

    Published by O'Reilly Media, US, 2014

    1491900695 / 9781491900697

    • Softcover

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    Paperback. Condition: New. Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. You'll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how to configure it to match your company's needs and processes. Written by written by two experienced Zendesk product trainers, this book is distilled from years of working in the trenches, launching customer implementations, and answering thousands of questions from participants throughout the world. With it, you?ll be able to determine the best way to put Zendesk's vast potential to work for your company.Apply custom branding to your user-facing support portal Mitigate risk by implementing various Zendesk security features Manage profiles and permissions for users, agents, and administrators Create tickets from email, voice, chat, feedback tabs, and social media Capture and classify help requests through standard and custom fields Use techniques to build an efficient agent support process Automate your business rules in Zendesk to streamline your workflow Provide your customers with self-service support.…

  • Language: English

    Published by O'reilly Media Jun 2014, 2014

    1491900695 / 9781491900697

    • Softcover

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    Taschenbuch. Condition: Neu. Neuware.

  • Language: English

    Published by OREILLY MEDIA, 2014

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    Kartoniert / Broschiert. Condition: New. Implementing the Zendesk customer service software as part of your company s operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably.&Uumlber den Autorrnrn.

  • Language: English

    Published by Oreilly & Associates Inc, 2014

    1491900695 / 9781491900697

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    Paperback. Condition: Brand New. 2nd edition. 175 pages. 9.25x7.25x0.50 inches. In Stock. This item is printed on demand.