9781574442908 - Acquiring, Processing, and Deploying: Voice of the Customer by Shillito, M. Larry (22 results)
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Very Good. UK stocked, available immediately. Hardcover, published by CRC Press in 2001. A superb copy throughout, in glossy illustrated covers. The contents are unmarked. Illustrated. Light edge wear only. Weight (unpacked) is 552 grams.
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- Hardcover
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Condition: New. PRINT ON DEMAND pp. xvi + 279.
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Seller: moluna, Greven, Germanymoluna
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. M. Larry ShillitoDo you want a better understanding of who your customers are? Do you want to learn how to acquire the customer voice? The next decade will be the decade of the customer. Meeting their wants, needs, an…d desires better than anyone else.
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Buch. Condition: Neu. Acquiring, Processing, and Deploying | Voice of the Customer | M. Larry Shillito | Buch | Einband - fest (Hardcover) | Englisch | 2000 | CRC Press | EAN 9781574442908 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
- Hardcover
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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This book presents a step-by-step template for integrating VOC into the fuzzy front end of the commercialization process. It demonstrates how product development teams can get an early focus and stay on course during the commercialization proce…ss, and it provides a set of breakthrough tools that may be used to obtain and deploy VOC. The most comprehensive VOC guide available, Acquiring, Processing, and Deploying Voice of the Customer provides the techniques required to shape a product or service so that their elements balance customer and company needs while being affordable to both. It describes qualitative and quantitative processes integrated into a system to determine the customer's wants and how to meet them.
