mcgraw hill education europe united states (859 results)

Paperback. Condition: Very Good. The No-Cry Discipline Solution is a definite must-have for all parents and caregivers of young children. If you are looking for understandable, effective, and nurturing tools to raise good human beings, let this book be your guide. - from the foreword by Tim Seldin, president of the Montessori Foundation and chair of the International Montessori Council. The No-Cry Discipline Solution is based on one important fact: parents know their children best. This book turns discipline into a positive, affirming experience by offering a collection of proven techniques that you can custom-tailor to your child's unique personality. This groundbreaking approach allows you to: achieve the big Cs of parental discipline - cooperation, communication, and consistency; defuse or prevent tantrums; eliminate whining; manage your own anger; build a foundation of love, trust, and respect; and, uncover and solve the real problem fuelling your child's misbehaviour. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Say good-bye to diapers and hello to fast, effective potty training, from the parenting author millions trust Potty training your child doesn't have to be a stressful experience. Parenting authority Elizabeth Pantley helps your child get on the road to bathroom independence without frustration, confusion, or tears. Elizabeth Pantley's easy no-cry solution will help you: Determine the right time to start potty training Create a simple and effective potty plan Increase your child's self-esteem and independence Motivate a reluctant potty user . . . and more! Plus, this is the only potty training book with complete bathroom safety checklists and childproofing strategies. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Good. This book contains techniques for going beyond 'Managing' to become a true project leader. Even though they can't be reduced to a tidy formula or equation, the principles of leadership are every bit as legitimate - and learnable - as those of finance or engineering. "Project Leadership" provides you with a blueprint for becoming a successful project leader, capable of motivating team members to achieve project objectives not because they have to but because they want to. This uniquely hands-on look at project leadership goes beyond theory to examine the real-world relationship between task, leader, and follower. It outlines steps managers can take to gain the trust of their team members - the first step toward leadership - then goes on to describe: commonly encountered personality traits of both leaders and followers; case studies of leadership in action, in both business and nonbusiness settings; and, leadership principles that can successfully be applied to numerous situations. Research has shown that successful project leaders exhibit remarkably consistent actions and behaviors, and that virtually anyone can adopt those practices to dramatically improve their leadership effectiveness. In "Project Leadership", discover what effective project leadership is really all about, and principles that - if followed - can greatly increase your project management success. 'Leadership appears to be the art of getting others to want to do something you are convinced should be done' - Vance Packard. It is followers, not organizations, that convey leadership. And before people will allow you to lead them, you must understand what they want from you and what they expect of you. "Project Leadership" focuses on the unique skills necessary for leading people in a project environment. Nontechnical and accessible, it provides an easy-to-follow program for transforming yourself from a by-the-book manager into a leader capable of encouraging team members to plan, accomplish, and sustain excellence. Drawing on author Jim Lewis' considerable experience with project management and leadership best practices, this step-by-step coursebook for developing leadership proficiency discusses: proven leadership principles, with methods for both understanding and adopting them; strategies for changing from the command-and-control role to that of facilitator; and, proven steps for building the personal credibility required for effective leadership. As a project manager, you are generally given overwhelming responsibility with little actual authority. So, without such authority, how do you get others to 'do something you are convinced should be done?'. "Project Leadership" unveils a chapter-by-chapter program for developing the skills of a leader. You discover techniques for matching individuals' talents to specific tasks and skills for delegating authority without fear of losing control. It features information on physical approaches for quickly building rapport with other persons and includes tips for acquiring credibility in an unfamiliar setting and, much more. The principles of effective project leadership can be learned, practiced, and improved upon. In "Project Leadership", author and project management expert Jim Lewis combines decades of leadership research with his own unmatched project management experience to arrive at a straightforward, logical, and convincing system for becoming a leader - one who can consistently direct people to bring projects of every type to their successful conclusions. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Paperback. Condition: Good. This title shows how to convert any idea into a convincing business plan - the necessary first step to launching a thriving enterprise. Today's entrepreneurs are driving a new era of global transformation and growth. But before they can turn ideas into profitmaking ventures, they must craft a business plan that crystallizes and legitimizes those ideas to customers, key talent, and investors. Business Plans That Work details a strategic, step-by-step approach to creating, adapting, and writing a solid but flexible business plan that will sell your idea and help you make it a reality.Whatever stage you are at in the growth of your business, this no-nonsense guidebook will show you how to: determine what to include in each plan, why, and for whom; recognize and avoid common pitfalls in creating a business plan; and, use the proven Timmons Model to analyze potential opportunities. More than just a tool to raise seed capital, a well-written business plan provides an entrepreneur with strong insights into the idea, and a powerful head start on turning that idea into an enterprise. Business Plans That Work shows how to write, adapt, focus, and revise a business plan that will secure capital and attract top-flight talent as it helps you assess the strength of your opportunity and provides invaluable insights into what you need to do to make it work.Jeffry A. Timmons, D.B.A., is the Franklin W. Olin Distinguished Professor of Entrepreneurship at Babson College and author of the Inc. top ten book New Venture Creation. Andrew Zacharakis, Ph.D., is the Paul T. Babson Term Chair in Entrepreneurship at Babson College. Stephen Spinelli is the founder of Jiffy Lube International and director of Babson's Arthur M. Blank Center for Entrepreneurship. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Paperback. Condition: Very Good. The classic guide to collaborative negotiation--updated for today's ultracompetitive environment"We negotiate every day--in school, in business, in politics, in everything we do. Every time I want to influence someone or deal with someone who wants to influence me, I am negotiating. For that world, this is perhaps the most useful book you will ever find." -- Roger Fisher, bestselling coauthor of Getting to YesThe definitive practical guide to the art of negotiating, this revised and expanded edition of The Negotiation Fieldbook details topics other books don't even touch upon. It helps you steer a negotiation first to collaboration and then to agreement--a much more effective tactic than "dominating" the process.Filled with quizzes to reinforce what youve learned, The Negotiation Fieldbook is a complete package with everything you need to enter negotiations with skill and confidence--and create a win-win situation for all.NEW TO THIS EDITION: Analysis of different negotiation styles and situationsThe fundamentals of ethical negotiatingImportant breakthroughs in negotiation psychologyConducting negotiations on behalf of others. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This text brings together two strands of thinking to build a model of seven major dilemmas that leaders face in the new era of business. Using this model as a framework, the authors interviewed 21 world-renowned leaders who candidly shared their own experiences on how to manage major business dilemmas in an increasingly diverse market. 21 Leaders of the 21st Century taps into the wisdom of high-performing leaders from all over the globe, such as Michael Dell of Dell Computers (USA), Richard Branson of Virgin (England) and Karel Vuursteen of Heineken (Netherlands). Rather than a prescriptive list of leadership skills, this guide provides a global road-map to predicting effective leadership behaviours in any international organization. The authors evaluate successful leadership in terms of dilemma reconciliation through the experiences of world-class leaders. Each chapter begins with the insights and anecdotes of three visionary leaders and follows with an analysis of the main dilemma reconciled and how it was solved. With this guide, business leaders can learn how to: identify major business dilemmas in the trans-national business community; understand the signalling function of dilemmas for strategizing; frame dilemmas for deeper insight into action; practise the art of through-through thinking; and implement strategies for sustaining emerging trans-national entrepreneurship. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This book is useful when you don't have the time.but you still need the grade! If your life is too busy to spend hours ploughing through weighty textbooks, and you need every study minute to count, this Schaum's Easy Outline is perfect for you! This super-condensed, high-torque study guide gives you what you need to know in a fraction of the time. Tweaked for quick, effective study, this Easy Outline packs exciting new learning tools that make mastering French fast, fun - and almost automatic. Quick-study experts slashed the time you need to spend with your books by reducing French to the essentials the professor expects you to know.This Easy Outline is perfect for test preparation, pre-exam review, and handling those last-minute cram situations. Easy Outlines give you 100 per cent of the authority of Schuam's full-sized guides, known around the world for the highest academic standards. Compact and portable, this Easy Outline lets you study French anywhere. Schaum's gets the grade! Let's talk bottom line. Schaum's Easy Outline give you what you want - better grades, with less work, and more free time! Get the essence of French the easy way. Schaum's Easy Outline of French helps you master French with plenty of illustrations, memory joggers, and the newest, rapid-absorption teaching techniques. Backed by Schaum's reputation for academic authority, this is the study guide students turn to and trust. Students know that Schaum's is going to be there for them when they need it! It features: French vocabulary lists; student-friendly style; quick grammar guides; perfect for test prep; at-a-glance verb charts; and, essential phrases for travel. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This title is useful when you don't have the time.but you still need the grade! If your life is too busy to spend hours ploughing through weighty textbooks, and you need every study minute to count, this "Schaum's Easy Outline" is perfect for you! This super-condensed, high-torque study guide gives you what you need to know in a fraction of the time. Tweaked for quick, effective study, this "Easy Outline" packs exciting new learning tools that make mastering German fast, fun - and almost automatic. Quick-study experts slashed the time you need to spend with your books by reducing German to the essentials the professor expects you to know. "This Easy Outline" is perfect for test preparation, pre-exam review, and handling those last-minute cram situations."Easy Outlines" give you 100 per cent of the authority of "Schuam's" full-sized guides, known around the world for the highest academic standards. Compact and portable, this "Easy Outline" lets you study French anywhere. "Schaum's" gets the grade! Let's talk bottom line. "Schaum's Easy Outline" gives you what you want - better grades, with less work, and more free time! Get the essence of German the easy way. "Schaum's Easy Outline of French" helps you master German with plenty of illustrations, memory joggers, and the newest, rapid-absorption teaching techniques. Backed by "Schaum's" reputation for academic authority, this is the study guide students turn to and trust. Students know that "Schaum's" is going to be there for them when they need it! It features: French vocabulary lists; student-friendly style; and, quick grammar guides. It is perfect for test prep. It contains at-a-glance verb charts and essential phrases for travel. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. . . . the most comprehensive guide I have ever read for solving any conceivable trying scenario! --Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not This You can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and gnawing your nails down to nubs. From teammates who drop the ball on deadlines to corporate bullies who try to run your show, your work environment can be lethal to your health and your career. Change Your Reaction, Not Their Actions When things get crazy, you may not be able to control how others behave, but you can change how you respond. Al Bernstein shows you how understand the situation, how to keep the craziness from bothering you, how to keep things from getting worse, and how you can make them better. Problems/solutions discussed inside: Coworkers who don't like you? Feed them!Hidden agendas? Unleash the power of cc: mail!Unpleasant supervisors? Tell them only what they want to hear!Office gossip? Dish out positive gossip about other people!Lying coworkers? Buy into their lies and watch what happens!And ninety-five more! The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Turn your rusty French languageskills into polished conversation confidence Tune Up Your French offers you an entertaining and practical way to hone your French-language conversation skills. This book is structured around numerous key areasfor improvement, covering everything from tricky grammatical structures to gestures, slang, and humor. In each area, key phrases are presented in Top Ten lists, including everyday expressions for filling pauses, icebreakers, and more. This book is excellent for brushing up on the Frenchyou studied in high school or college. The accompanying MP3 disk contains an engaging 70-minute program for learning key expressions from the book. It includes mp3 recordings of sixty Top 10 lists, organized for each access and reference on your iPod or mp3 player. This disk may not play on older, stand-alone CD players. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Good. "The Business Skills Express Series" covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers, and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers effective listening skills. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Paperback. Condition: Fine. Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Learn the Fundamentals of JavaFX 8 from Programming Guru Herb SchildtIntroducing JavaFX 8 Programming provides a fast-paced, practical introduction to JavaFX, Java's next-generation GUI programming framework. In this easy-to-read guide, best-selling author Herb Schildt presents the key topics and concepts you'll need to start developing modern, dynamic JavaFX GUI applications. The book begins with the fundamentals, including the general form of a JavaFX program. You then advance to event handling, controls, images, fonts, layouts, effects, transforms, animations (including 3-D animations), menus, and more. Numerous complete examples are included that put key topics and techniques into action. Designed for Java programmers, the book's focus is on the JavaFX API and all examples are written entirely in Java. Best of all, the book is written in the clear, crisp, uncompromising style that has made Herb Schildt the choice of millions worldwide. Learn the general form of a JavaFX program Work with scenes and stages Understand the fundamentals of JavaFX event handling Explore several controls, such as buttons, list views, sliders, trees, tables, scroll panes, and more Work with images, fonts, and layouts Explore the JavaFX menu system Use visual effects and transforms Incorporate 2-D and 3-D animation Present data in JavaFX charts Display Web-based content using WebView and WebEngine.

Paperback. Condition: Very Good. The fun and easy way to quickly enhance your French reading skills Easy French Reader is based on the premise that the best way to learn a language is to start reading it, immediately. Suitable for raw beginners to intermediate-level language learners, this popular title features engaging readings of progressive difficulty that allow you to rapidly build your comprehension. Find out what unfamiliar words and phrases mean with the book's helpful glossary Discover the nuances of French language and culture as well as the country's history through engaging texts Get a feel for authentic French society with readings from contemporary literature. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. In this exciting resource book, two of today's acknowledged games masters serve up a cookbook of activities that anyone leading a meeting or giving a presentation can use to break the ice, generate a lively discussion, or simply give a group a 'breather' from the monotony of a boring staff meeting or presentation. Each of the 75 group games and activities here is adapted from the best-selling "Games Trainers Play" series and shortened to suit the needs of managers and team leaders for use with their departments, staff, or committees. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. "The Handbook for Leaders" contains 24 lessons for extraordinary leadership. 'What makes a great leader?' Thousands of workers in both North America and Europe were asked that one simple question. Their top responses are compiled in "The Handbook for Leaders". This precise, no-nonsense rulebook lists the 24 competencies and guidelines identified time and again as essential for becoming an effective and extraordinary leader, including: focus on results; cultivate interpersonal skills; lead organizational change; learn from mistakes; develop your people; be open to new ideas; take initiative; build strengths; fix fatal flaws; take a non-linear approach; and, be accountable.The ability to lead is far more than just a natural gift. Study after study shows that leadership is a concrete and learnable skill, one that can be acquired and honed by studying and applying specific proficiencies, attitudes, and habits. Let "The Handbook for Leaders" introduce you to the requirements for effective leadership, then provide you with a systematic program for attaining, developing, and implementing those skills. John H. (Jack) Zenger, D.B.A., is executive vice president and a director of Provant, Inc. , and the author or coauthor of a number of books on the drivers and principles of leadership, including "The Extraordinary Leader" and "Results-Based Leadership". Joe Folkman, Ph.D., is managing director of Novations Group, Inc., and the author of "Turning Feedback Into Change", "Making Feedback Work", and "Employee Surveys That Make a Difference". The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. There is no better person than Ram Charan to provideadvice on managing in a downturn. Larry Bossidy, former Chairman & CEO Honeywell International Inc. "This is all classic guru writing, stressing the extremity of the situation. But from Charan - who has already brought us bestsellers such as Execution and What the CEO Wants You to Know - it seems plausible. His forte is bold advice, delivered with convincing rhetoric. And he has completed his new text just at the right time." --Financial TimesAs a business leader today, you face anunprecedented challenge: the worldwideeconomic downturn. Cash and credit aredwindling, sales forecasts are dismal, andmorale is sinking. This is not a time to reflect.It is a time to act, decide, and energize yourpeoplewith urgency. This is your moment. Are you up to the task? In Leadership in the Era of EconomicUncertainty, Ram Charan helps you steeryour business through the minefield ofcontracting markets, cash shortages, andongoing uncertainty. No matter what yourleadership role, Charans insight will helpensure that your business emerges leaner,stronger, and well in front of the competition. We will not know when we have turned thecorner, and we cannot envision the shapeand scope of the world that will emerge,Charan writes. What we can be sure of isthat this is a time of tumultuous change, andwith change come both danger and opportunity. In this concise and highly accessibleguide, the author provides practical actionsyou can execute immediately to Protect cash flow vigilantly, even daily,and use cash more efficientlyUse ground intelligence to survive thestorm and position your businessto thrive in the aftermathDevelop a better understandingof your customersReevaluate your pricing strategy andcapital expendituresUse cost cutting strategically Using examples and case studies, Leadershipin the Era of Economic Uncertainty illustrateshow leaders at DuPont, Hanesbrands,Wipro, and other companies used Charanstechniques to get results. The chaos of global economic meltdown hasimposed an urgency you have never beforeexperienced. Its a scary thing, but it can alsobe excitingif youre prepared. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Strategies for turning your next interview into an offer--as taught at today's leading business schools Every job interview is a one-shot opportunity to dramatically improve your career and lifestyle. World-class MBA programs recognize this fact and now provide their students with detailed courses and coaching on how to dress for an interview, what to say, what not to say, and more. How to Interview Like a Top MBA presents today's best-of-the-best strategies and skills into an all-in-one, MBA-level interviewing how-to. Featuring insights from Fortune 100 executives, headhunters, career counselors, and MBA graduates, this no-nonsense guidebook arms you with: Tips for highlighting your relevant skills and experience with concise, compelling, and well-structured answers Information you should know about an interviewing company, its industry, the position, and even the interviewers themselves Ways to directly address resume weak spots or periods of extended unemployment--without apologizing! Techniques for identifying and highlighting transferable skills when you're looking to enter a new profession Worksheets, charts, and other hands-on tools for mapping out a powerful interview strategy and plan of action 100 sample questions you can expect to hear--with sample answers that can impress your interviewer In today's ultracompetitive and uncompromising job market, the next position you get will set the tone for the rest of your career. Let How to Interview Like a Top MBAshow you how to develop the skills and confidence you need to enter each interview as a top candidate--and turn that interview into an exciting new job. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Discover 282 marketing and sales strategies proven to make more money for you! A self-made multimillionaire and business development expert,Brad Sugars helps you identify your company's hidden goldmines, dramatically boost your bottom line, and get on the fasttrack to big profits. And best of all, these crystal-clear, bite-sizedlessons can be put to work in your business immediately! Discover how to: Generate hundreds of promising new leadsIncrease your conversion rate of leads to salesMaximize the value of your average saleMeasure your results and fine-tune your best strategies Get real results right now when you discover all that Instant Success has to offer! Instant Advertising * Instant Leads * Instant Profit * Instant Promotions * Instant Referrals * Instant Repeat Business * Instant Sales * Instant Systems * Instant Team Building * The Business Coach * The Real Estate Coach * Successful Franchising * Billionaire in Training. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Fine. A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, youll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area. Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the four keys of Lean Six Sigma and how they apply to your own job: Delight your customers with speed and quality Improve your processes Work together for maximum gain Base decisions on data and facts Youll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.

Paperback. Condition: Very Good. The first plain-English guide to solving real-world problems with Six Sigma So you're ready to improve your processes and products and satisfy your customers through Six Sigma--but you're not looking forward to navigating complicated statistics in order to get results. Now, Warren Brussee, a veteran Six Sigma manager who helped his teams generate millions of dollars in savings, explains how to use the powerful statistical tools of Six Sigma in easy-to-understand language. In this step-by-step guide, you get a thorough overview of the Six Sigma methodology and techniques for successful implementation, as well as a clear explanation of DMAIC--the problem solving method used by Six Sigma Greenbelts for projects and process improvements. You'll see how to plot, interpret, and validate data for a Six Sigma project. You will use Excel to make Six Sigma problem-solving calculations in a wide range of areas, from sales and marketing to manufacturing, process work, equipment design, and more. Each chapter also features a brief review of what you've learned. Plus, you get: A simplified form of the most common Six Sigma tools All the basic Six Sigma formulas and tables Dozens of Six Sigma statistical problem-solving case studies A matrix for finding the right statistical tool to meet your needs Basic Greenbelt training in one concise reference Best of all, no background in statistics is required--you can start improving quality and initiating cost-saving improvements right away. With all these benefits and authoritative guidance, Statistics for Six Sigma Made Easy is the only reference you need to facilitate real-world application of Six Sigma tools. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This is a research-proven, innovative, and fun approach to stress relief and relaxation. These quick games, exercises, and activities provide fast, fun stress relief wherever and whenever it strikes, during the morning commute, in front of the computer, or when dealing with difficult people. To make dealing with stress less stressful - and more fun - Psychology Today Editor-in-Chief Robert Epstein has created dozens of games that teach every major stress-management and relaxation technique validated by scientific research. For everyone from deskbound, time pressed office workers to managers in important meetings - even speakers addressing large audiences - this creative collection of stress-relief games: helps alleviate high-pressure situations at home and at work; goes beyond relaxation exercises with stress-fighting life - planning and life-organization activities; can be used by individuals or groups; and, includes 50 activities and techniques - most requiring less than 5 minutes. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This title provides 24 ways to motivate every employee. Think about the managers who most influenced your career. They were successful because they infused employees - and organizations - with passion for work and motivation to achieve. "24 Ways to Motivate Every Employee" provides two dozen creative and ready-to-use tools and techniques for ensuring that same enthusiasm, energy, and employee morale. Look to this concise but powerful book for workplace-tested techniques to: turn employees into partners; encourage intelligent risk taking; offer incentives and morale boosters; build trust; spread power around; encourage accountability; attack de-motivators; and, make employees want to stay."24 Ways to Motivate Every Employee" is filled with the employee-friendly, results-oriented strategies of Disney, Starbucks, Levi Strauss, and numerous other world-class companies. Let it show you how to build and maintain high employee spirits in your workplace and add measurable value to both your organization and your management career. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. A breakthrough approach for a good night's sleep--with no tears There are two schools of thought for encouraging babies to sleep through the night: the hotly debated Ferber technique of letting the baby cry it out, or the grin-and-bear-it solution of getting up from dusk to dawn as often as necessary. If you don't believe in letting your baby cry it out, but desperately want to sleep, there is now a third option, presented in Elizabeth Pantley's sanity-saving book The No-Cry Sleep Solution. Pantley's successful solution has been tested and proven effective by scores of mothers and their babies from across the United States, Canada, and Europe. Based on her research, Pantley's guide provides you with effective strategies to overcoming naptime and nighttime problems. The No-Cry Sleep Solution offers clearly explained, step-by-step ideas that steer your little ones toward a good night's sleep--all with no crying. Tips from The No-Cry Sleep Solution: Uncover the stumbling blocks that prevent baby from sleeping through the night Determine--and work with--baby's biological sleep rhythms Create a customized, step-by-step plan to get baby to sleep through the night Use the Persistent Gentle Removal System to teach baby to fall asleep without breast-feeding, bottlefeeding, or using a pacifier. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Whether you are a first time job hunter, seeking to change career, have a chequered career history, or part of the greying population, this book will put you streets ahead of the competition, helping you think through the toughest of questions and respond with total confidence. The book highlights the latest in competency interviewing techniques and equips you with the ability to thrive in any interview situation. Job Interviews: top answers to tough questions is your indispensable guide to thriving in any interview situation. Top UK Careers Guide and bestselling author, John Lees, has joined forces with American careers expert, Matthew J Deluca, to take you through the whole interview process.Updated to reflect changes in employment legislation, changes in competency based questions and developments in the use of the Internet for interview preparation this book really is a comprehensive toolkit for preparing for that all important interview. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don'ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. From bestselling parenting author Elizabeth Pantley, a potty-training plan that is foolproof and easy to implement. The No-Cry Potty Training Solution is a realistic, stress-free plan to help your child become independent in the bathroom. Pantleys potty training solutions are realistic, as they have been tested by actual families in every parenting situation: Busy households, single parents, working parents with limited time and money, twins and multiples, and children of varying age and temperament. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. "Jim Hardy is the most knowledgeable teacher in golf. No other instructor has his understanding of golf swing techniques and what makes them work. Any golfer, regardless of ability, who has the opportunity to listen and work with Jim will benefit and improve." - Peter Jacobsen, Champions Tour player and winner of seven PGA Tour championships.Voted one of "America's 50 Greatest Teachers" by "Golf Digest" and ranked among the "Top 100 Teachers" list by "Golf" magazine, Jim Hardy has been fixing the swings of professional and amateur golfers since 1977. In "The Plane Truth for Golfers", he makes his groundbreaking concepts available to you for the first time. Hardy's earth-shattering philosophy is quite simple: everything you've learned about swing fundamentals is wrong. There are two sets of fundamentals to the swing, not one. There is the one-plane swing, for more athletic players, and the two-plane swing, suitable for players of all abilities. Every player falls neatly into one of these two categories and one of them is guaranteed to work for you.In this easy-to-follow handbook, complete with dozens of instructional photographs, Hardy breaks down the two methods into simple steps you're sure to learn in no time. Once you get a grip on Hardy's plan, you'll be able to: determine whether you're a one-plane or two-plane swinger and how to avoid the dangerous mixture of having elements of both in your swing; step into the proper starting position for both swings; understand the real truth about the backswing; master a whole new technique for the downswing and defeat the competition; plus you'll also get plenty of exercises and drills to help you perfect the proper on-plane movements and correct common faults. Like no other how-to book, "The Plane Truth for Golfers" exposes the flaws of current golf instruction and reveals the secret to playing good golf. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Over 150,000 copies sold worldwide! Put The Welch Way to work in your own career. Jack Welch was one of the 20th century's most dynamic and successful corporate leaders. The Welch Way examines the techniques and behaviours that the legendary CEO used to transform GE from a manufacturing dinosaur into the world's most adaptive, responsive mega-corporation, and how they can be implemented in virtually any situation. Detailed yet accessible, The Welch Way is filled with Welch quotes, insights, action ideas, and other unique and innovative features. Business leaders as well as those who aspire to the mantle of leadership will get the inside track on how Welch inspired hundreds of thousands of managers and employees to: embrace, change, defy tradition, lead by energizing others; blow up bureaucracy; pounce on every opportunity; set stretch goals; move beyond boundaries; spark others to perform; and, get good ideas from everywhere.History will reveal Jack Welch to be exactly the right leader at exactly the right time. His leadership standards and strategies, on the other hand, are timeless. The Welch Way details two dozen of Welch's most pertinent, powerful secrets, and will provide you with a model for dynamic leadership that involves every worker, at every level, and is proven to work in any industry or economic climate.'How Jack Welch performed the largest corporate makeover in history is what this book is about. The Welch Way does not focus on the specific growth strategies of Welch's revolution (e.g., stressing service over manufacturing), but instead on the behavioural and cultural forces behind the strategies. What follows are the leadership secrets employed by GE's eighth chairman in his two-decade journey to change the destiny of one of the world's great corporations' - From the Introduction.Jack Welch became one of history's most accomplished CEOs by rewriting the rules of leadership, and letting hands-on, frontline employees - instead of bureaucrats - tell him what needed to be done. The Welch Way distils Welch's management style into a fast-moving, hard-hitting plan for leadership success, one that will help anyone reach the top in any professional setting. The first book written specifically to help managers and employees apply Welch's actions and success strategies to their own careers, The Welch Way shines a light on how innovative and unpretentious leadership can spark employees to contribute above and beyond their normal duties, to take pride in their company and its products, and to help create a learning environment that is as exciting as it is transformative.Drawing on Welch's life and career, it explains how you can follow the Welch model to: articulate a top-to-bottom vision that is tangible, stimulating, and achievable; involve everyone in the game, and make sure everyone plays to win; defy tradition, retaining only the best current practices while discarding the rest; make intellect rule by ensuring that everyone's voice is heard; and, embrace change as a competitive weapon, at every level of the organization.Jack Welch transformed GE into one of the world's most valuable corporations by developing no-nonsense plans, and then getting his people so passionate about what they were doing that they couldn't wait to execute those plans. Let The Welch Way show you how to bring Welch-like success to any professional environment, and reach new heights in today's wide-open, idea-driven workplace. Jeffrey A. Krames is a vice president and publisher in McGraw-Hill's business books division.Considered a leading global authority on maverick CEO Jack Welch, Krames is also the bestselling author of The Jack Welch Lexicon of Leadership and the New York Times, Washington Post, and BusinessWeek bestseller The Rumsfeld Way. His work has been published in The New York Times, The Wall Street Journal, Barron's, Financial Times, and The Los Angeles Times, and he has been interviewed on CNN, BBC, and PBS as well as in Newsweek, Time, BusinessWeek, publisher's weekly, and other national publications. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. The Marketing Game is a competitive marketing strategy simulation that allows students the opportunity to apply their marketing knowledge in a fun and interesting way. The Marketing Game is applicable for all areas of Marketing and all levels because the game is not based on just one simulation. Rather it is based on several simulations with one integrated framework. The instructor can decide the level of complexity by selecting the number of decision areas a student is forced to consider, thus making the game equally applicable for a first year Principles student and a Graduate student. The instructor can also set up or adjust the marketing environments in the simulation to meet specific learning or teaching objections, and can decide if students will compete in groups against each other, or simply against themselves. The Marketing Game is based on realistic marketing and realistic marketing relationships, and allows for maximum flexibility. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.