Prentice Hall Press (Over 11,000 results)

Paperback. Condition: Good. Stella Widstrand is a psychotherapist, a happily married mother to a 13-year-old son. But when a young woman named Isabelle steps into her clinic to begin therapy, Stella's placid life begins to crumble. She is convinced that Isabelle is her daughter Alice. The baby that tragically disappeared more than 20 years ago on a beach during a family vacation. Alice is believed to have drowned, but her body was never found. Stella has always believed that Alice is alive, somewhere - but everyone around her worries she's delusional. Could this be Alice.…

Paperback. Condition: Good. Leading organiser and activist Clayton Thomas-Muller brings his warrior spirit to the fight against the ongoing assault on Indigenous peoples' lands by Big Oil. Tying together personal stories of survival that bring the realities of Canada's First Nations into sharp focus, and lessons learned from a career as a frontline activist committed to addressing environmental injustice at a global scale, Thomas-Muller offers a narrative and vision of healing and responsibility.…

Hardback. Condition: Good. One summer day, Lauren and her little brother, James, go on a trip to the land with their Moshom (grandfather). After they've arrived, the children decide to fish for dinner while Moshom naps. They are in their canoe in the middle of the lake when the water around them begins to swirl and crash. They are thrown overboard and when Lauren surfaces she sees her brother being pulled away by the Memekwesewak - creatures who live in and around water and like to interfere with humans. Lauren must follow the Memekwesewak through a portal and along a watery path to find and bring back James. But when she finally comes upon her brother, she too feels the lure of the Memekwesewak's song. Something even stronger must pull them back home. McKibbin, Maya (illustrator).…

Paperback. Condition: Good. It took the coronavirus pandemic to open our eyes to the deplorable state of so many of the nation's long-term care homes: the inhumane conditions, overworked and underpaid staff, and lack of oversight. In this timely new book, esteemed health reporter Andre Picard reveals the full extent of the crisis in eldercare, and offers an urgently needed prescription to fix a broken system. When COVID-19 spread through seniors' residences across Canada, the impact was horrific. Along with widespread illness and a devastating death toll, the situation exposed a decades-old crisis: the shocking systemic neglect towards our elders. Called in to provide emergency care in some of the hardest-hit facilities in Ontario and Quebec, the military issued damning reports of what they encountered. And yet, the failings that were exposed - unappetizing meals, infrequent baths, overmedication, physical abuse and inadequate personal care - have persisted for years in these institutions. In Neglected No More, Andre Picard takes a hard look at how we came to embrace mass institutionalization, and lays out what can and must be done to improve the state of care for our elders, a highly vulnerable population with complex needs and little ability to advocate for themselves. Picard shows that the entire eldercare system - fragmented, underfunded and unsupported - is long overdue for a fundamental rethink. We need to find ways to ensure seniors can age gracefully in the community for longer, with supportive home care and respite for family caregivers, and ensure that long-term care homes are not warehouses of isolation and neglect. Our elders deserve nothing less.…

Paperback. Condition: Very Good. It took the coronavirus pandemic to open our eyes to the deplorable state of so many of the nation's long-term care homes: the inhumane conditions, overworked and underpaid staff, and lack of oversight. In this timely new book, esteemed health reporter Andre Picard reveals the full extent of the crisis in eldercare, and offers an urgently needed prescription to fix a broken system. When COVID-19 spread through seniors' residences across Canada, the impact was horrific. Along with widespread illness and a devastating death toll, the situation exposed a decades-old crisis: the shocking systemic neglect towards our elders. Called in to provide emergency care in some of the hardest-hit facilities in Ontario and Quebec, the military issued damning reports of what they encountered. And yet, the failings that were exposed - unappetizing meals, infrequent baths, overmedication, physical abuse and inadequate personal care - have persisted for years in these institutions. In Neglected No More, Andre Picard takes a hard look at how we came to embrace mass institutionalization, and lays out what can and must be done to improve the state of care for our elders, a highly vulnerable population with complex needs and little ability to advocate for themselves. Picard shows that the entire eldercare system - fragmented, underfunded and unsupported - is long overdue for a fundamental rethink. We need to find ways to ensure seniors can age gracefully in the community for longer, with supportive home care and respite for family caregivers, and ensure that long-term care homes are not warehouses of isolation and neglect. Our elders deserve nothing less.…

Condition: Very Good.

Paperback. Condition: Fair. Leading organiser and activist Clayton Thomas-Muller brings his warrior spirit to the fight against the ongoing assault on Indigenous peoples' lands by Big Oil. Tying together personal stories of survival that bring the realities of Canada's First Nations into sharp focus, and lessons learned from a career as a frontline activist committed to addressing environmental injustice at a global scale, Thomas-Muller offers a narrative and vision of healing and responsibility.…

Hardback. Condition: Good. Written in Kim Echlin's masterfully luminescent prose, Speak, Silence weaves together the experiences of a resilient sisterhood and tells the story of the real-life trial that would come to shape history. In a heart-wrenching tale of shame and loss and a beautiful illustration of power and love, Echlin explores what it means to speak out against the very people who would do anything to silence you.…

Hardback. Condition: Very Good. In Where the Crawdads Sing, Owens juxtaposes an exquisite ode to the natural world against a heartbreaking coming of age story and a surprising murder investigation. Thought-provoking, wise, and deeply moving, Owens's debut novel reminds us that we are forever shaped by the children we once were, and that we are all subject to the beautiful and violent secrets that nature keeps.…

Hardback. Condition: Good. In Where the Crawdads Sing, Owens juxtaposes an exquisite ode to the natural world against a heartbreaking coming of age story and a surprising murder investigation. Thought-provoking, wise, and deeply moving, Owens's debut novel reminds us that we are forever shaped by the children we once were, and that we are all subject to the beautiful and violent secrets that nature keeps.…

Paperback. Condition: Fair. The pageturning New York Times bestseller about the battle that changed American history "Riveting history that reads like a stay-up-all-night thriller. Don't miss this book!" -Brad Thor, author of Use of Force The War of 1812 saw America threatened on every side. Encouraged by the British, Indian tribes attacked settlers in the West, while the Royal Navy terrorized the coasts. By mid-1814, President James Madison's generals had lost control of the war in the North, losing battles in Canada. Then British troops set the White House ablaze, and a feeling of hopelessness spread across the country. Into this dire situation stepped Major General Andrew Jackson, who feared that President Madison's men were overlooking the most important target of all: New Orleans. If the British conquered New Orleans, they would control the mouth of the Mississippi River, cutting Americans off from that essential trade route. The new nation's dreams of western expansion would be crushed before they really got off the ground. Jackson had to convince President Madison and his War Department to take him seriously, even though he wasn't one of the Virginians and New Englanders who dominated the government. He had to assemble a coalition of frontier militiamen, French-speaking Louisianans, Cherokee and Choctaw Indians, freed slaves, and even some pirates. And then he had to face the most powerful military force in the world, in the confusing terrain of the Louisiana bayous. As they did in their previous bestsellers, Kilmeade and Yaeger make history come alive with a riveting true story that will keep you turning the pages. You'll finish with a new understanding of one of our greatest generals and a renewed appreciation for the brave men who fought so that America could one day stretch "from sea to shining sea.". …

Paperback. Condition: Very Good. The pageturning New York Times bestseller about the battle that changed American history "Riveting history that reads like a stay-up-all-night thriller. Don't miss this book!" -Brad Thor, author of Use of Force The War of 1812 saw America threatened on every side. Encouraged by the British, Indian tribes attacked settlers in the West, while the Royal Navy terrorized the coasts. By mid-1814, President James Madison's generals had lost control of the war in the North, losing battles in Canada. Then British troops set the White House ablaze, and a feeling of hopelessness spread across the country. Into this dire situation stepped Major General Andrew Jackson, who feared that President Madison's men were overlooking the most important target of all: New Orleans. If the British conquered New Orleans, they would control the mouth of the Mississippi River, cutting Americans off from that essential trade route. The new nation's dreams of western expansion would be crushed before they really got off the ground. Jackson had to convince President Madison and his War Department to take him seriously, even though he wasn't one of the Virginians and New Englanders who dominated the government. He had to assemble a coalition of frontier militiamen, French-speaking Louisianans, Cherokee and Choctaw Indians, freed slaves, and even some pirates. And then he had to face the most powerful military force in the world, in the confusing terrain of the Louisiana bayous. As they did in their previous bestsellers, Kilmeade and Yaeger make history come alive with a riveting true story that will keep you turning the pages. You'll finish with a new understanding of one of our greatest generals and a renewed appreciation for the brave men who fought so that America could one day stretch "from sea to shining sea.". …

Paperback. Condition: Good. The pageturning New York Times bestseller about the battle that changed American history "Riveting history that reads like a stay-up-all-night thriller. Don't miss this book!" -Brad Thor, author of Use of Force The War of 1812 saw America threatened on every side. Encouraged by the British, Indian tribes attacked settlers in the West, while the Royal Navy terrorized the coasts. By mid-1814, President James Madison's generals had lost control of the war in the North, losing battles in Canada. Then British troops set the White House ablaze, and a feeling of hopelessness spread across the country. Into this dire situation stepped Major General Andrew Jackson, who feared that President Madison's men were overlooking the most important target of all: New Orleans. If the British conquered New Orleans, they would control the mouth of the Mississippi River, cutting Americans off from that essential trade route. The new nation's dreams of western expansion would be crushed before they really got off the ground. Jackson had to convince President Madison and his War Department to take him seriously, even though he wasn't one of the Virginians and New Englanders who dominated the government. He had to assemble a coalition of frontier militiamen, French-speaking Louisianans, Cherokee and Choctaw Indians, freed slaves, and even some pirates. And then he had to face the most powerful military force in the world, in the confusing terrain of the Louisiana bayous. As they did in their previous bestsellers, Kilmeade and Yaeger make history come alive with a riveting true story that will keep you turning the pages. You'll finish with a new understanding of one of our greatest generals and a renewed appreciation for the brave men who fought so that America could one day stretch "from sea to shining sea.". …

Hardback. Condition: Good. Customer experience pioneer Jeanne Bliss shows why 'Make Mom Proud' companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: 'Would you do that to your mother?' 'Make Mom Proud' companies give customers the treatment they desire, and employees the ability to deliver it. They turn 'gotcha' moments into 'we've got your back' moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. 'Be the Person I Raised You to Be' Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words 'Our policy is.' from their vocabulary, freeing employees to take spirited actions to deliver 'the experience of a lifetime.' Step 2. 'Don't Make Me Feed You Soap' Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. 'Put Others Before Yourself' Determine if your focus is on helping customers achieve their goals - and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. 'Take the High Road' Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. 'Stop the Shenanigans!' Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a 'mom lens' to reflect continuously on your performance, and a 'make-mom-proud-ometer' quiz - the book makes Bliss's approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.…

paperback. Condition: Good.

Hardback. Condition: Fair. What is a day of counting with Barefoot Critters? Reading, Making pancakes, Helping friends, Exploring, Swimming, Playing pirates, Learning about numbers.

Paperback. Condition: Very Good. With more people applying for the same jobs in a challenging economy, surfing the same job boards and sending the same generic pitch to a dozen companies a day just doesn't work. Job seekers need a new approach to getting hired. The 6 Reasons You'll Get the Job reveals six key factors employers scrutinise, consciously or sub-consciously, when deciding who to hire and who to screen out: presentation, ability, dependability, motivation, attitude and network.…

Paperback. Condition: Good. With more people applying for the same jobs in a challenging economy, surfing the same job boards and sending the same generic pitch to a dozen companies a day just doesn't work. Job seekers need a new approach to getting hired. The 6 Reasons You'll Get the Job reveals six key factors employers scrutinise, consciously or sub-consciously, when deciding who to hire and who to screen out: presentation, ability, dependability, motivation, attitude and network.…

Hardback. Condition: Good. What is a day of counting with Barefoot Critters? Reading, Making pancakes, Helping friends, Exploring, Swimming, Playing pirates, Learning about numbers.

Hardback. Condition: Very Good. Back at home after their first adventure in the Barren Grounds, Eli and Morgan each struggle with personal issues: Eli is being bullied at school, and tries to hide it from Morgan, while Morgan has to make an important decision about her birth mother. They turn to the place where they know they can learn the most, and return to Misewa. But they discover that the village is once again in peril, and they must dig deep within themselves to find the strength to protect their beloved friends. Can they carry this strength back home to face their own challenges.…

Hardback. Condition: Good. Back at home after their first adventure in the Barren Grounds, Eli and Morgan each struggle with personal issues: Eli is being bullied at school, and tries to hide it from Morgan, while Morgan has to make an important decision about her birth mother. They turn to the place where they know they can learn the most, and return to Misewa. But they discover that the village is once again in peril, and they must dig deep within themselves to find the strength to protect their beloved friends. Can they carry this strength back home to face their own challenges.…

paperback. Condition: As New.

Paperback. Condition: Very Good.

Paperback. Condition: Very Good.

Hardback. Condition: Fair. Several years ago, Today show co-host Hoda Kotb began posting a variety of quotes on her Instagram page. She thought the quotes were meaningful only to her, but soon a funny thing started happening - reactions poured in from thousands of people who were just as moved. So many of their comments read, 'I really needed this today,' a phrase that inspired the book's title. In I Really Needed This Today, Hoda not only shares 365 sayings and quotes, she writes about the people and experiences that have pushed her to challenge boundaries, embrace change, and explore relationships to their fullest.…

Hardback. Condition: Very Good. Several years ago, Today show co-host Hoda Kotb began posting a variety of quotes on her Instagram page. She thought the quotes were meaningful only to her, but soon a funny thing started happening - reactions poured in from thousands of people who were just as moved. So many of their comments read, 'I really needed this today,' a phrase that inspired the book's title. In I Really Needed This Today, Hoda not only shares 365 sayings and quotes, she writes about the people and experiences that have pushed her to challenge boundaries, embrace change, and explore relationships to their fullest. …

Hardback. Condition: Good. Several years ago, Today show co-host Hoda Kotb began posting a variety of quotes on her Instagram page. She thought the quotes were meaningful only to her, but soon a funny thing started happening - reactions poured in from thousands of people who were just as moved. So many of their comments read, 'I really needed this today,' a phrase that inspired the book's title. In I Really Needed This Today, Hoda not only shares 365 sayings and quotes, she writes about the people and experiences that have pushed her to challenge boundaries, embrace change, and explore relationships to their fullest.…

Paperback. Condition: Fair. After his 2014 expose about his experiences as a prison guard in a Lousisiana for-profit prison, Shane Bauer soon realised the cruelty of the current American system and its place in the larger story of mass incarceration cannot be understood without first understanding its origins. In American Prison, Bauer weaves together a deeper reckoning of his prison guard experience with a thorough history of for-profit prisons in America. A blistering accusation of the private prison system in the United States, American Prison is a necessary human document about the true face of justice in the USA.…

Paperback. Condition: Good. After his 2014 expose about his experiences as a prison guard in a Lousisiana for-profit prison, Shane Bauer soon realised the cruelty of the current American system and its place in the larger story of mass incarceration cannot be understood without first understanding its origins. In American Prison, Bauer weaves together a deeper reckoning of his prison guard experience with a thorough history of for-profit prisons in America. A blistering accusation of the private prison system in the United States, American Prison is a necessary human document about the true face of justice in the USA.…

Hardback. Condition: Good. Based on the classic folk song made famous by a beloved trio of children's entertainers, this board book is best sung aloud! "Skinnamarink" is a timeless anthem of love and inclusion. What does "skinnamarink" mean? You may not find its definition in a dictionary, but the meaning is clear to the generations of children who sang along: friendship, happiness, sharing, community and, ultimately, love. This song has been sung in weddings and in classrooms. It can be fun and silly -- especially with the accompanying actions! And it has a way of bringing people together. Through Qin Leng's wonderfully imaginative illustrations, this delightful board book tells the story of a community coming together. Young and old, from little mice to a big elephant, people and animals gather into a spontaneous parade as they follow the sound of music. Sharon, Lois and Bram formed as a trio of children's entertainers in Toronto in 1978 and went on to create two top-rated children's television shows, most notably The Elephant Show, and to release 21 full-length albums (many of which reached gold, platinum, double platinum and triple platinum). In 2018, Sharon and Bram celebrated their 40th anniversary and they continue to entertain children and share their message of love. Leng, Qin (illustrator).…