Querido (Over 13,000 results)

Paperback. Condition: Fair. Ellis loves popcorn. No, she REALLY loves popcorn. It's serious. So when her school and her dads ban all snack foods ? INCLUDING POPCORN ? Ellis won't listen. But when she tries to quietly sneak her favourite salty snack, one kernel refuses to pop. LOUDLY. Soon, the kernel has sprouted a face, arms, and legs! He's alive, his name is Popcorn Bob, and he is NOT in a good mood. He is HANGRY. Will Ellis be able to keep Bob a secret until she can get rid of him? (And after a few days with him, will she still want to?). Van Der Linden, Martijn (illustrator).…

Hardback. Condition: Good. Melvin Robinson wants a strong, smooth, He-Man voice that lets him say what he wants, when he wants?especially to his crush Millie Takazawa, and Gary Ratliff, who constantly puts him down. But the thought of starting high school is only making his stutter worse. And Melvin's growing awareness that racism is everywhere?not just in the South where a boy his age has been brutally killed by two white men, but also in his own hometown of Spokane?is making him realize that he can't mutely stand by. His new friend Lenny, a fast-talking, sax-playing Jewish boy, who lives above the town's infamous (and segregated) Harlem Club, encourages Melvin to take some risks?to invite Millie to Homecoming and even audition for a local TV variety show. When they play music together, Melvin almost feels like he's talking, no words required. But there are times when one needs to speak up. When his moment comes, can Melvin be as mighty on the outside as he actually is on the inside.…

Hardback. Condition: Very Good. Melvin Robinson wants a strong, smooth, He-Man voice that lets him say what he wants, when he wants?especially to his crush Millie Takazawa, and Gary Ratliff, who constantly puts him down. But the thought of starting high school is only making his stutter worse. And Melvin's growing awareness that racism is everywhere?not just in the South where a boy his age has been brutally killed by two white men, but also in his own hometown of Spokane?is making him realize that he can't mutely stand by. His new friend Lenny, a fast-talking, sax-playing Jewish boy, who lives above the town's infamous (and segregated) Harlem Club, encourages Melvin to take some risks?to invite Millie to Homecoming and even audition for a local TV variety show. When they play music together, Melvin almost feels like he's talking, no words required. But there are times when one needs to speak up. When his moment comes, can Melvin be as mighty on the outside as he actually is on the inside.…

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Hardback. Condition: Good. After his imprisonment in Green Island, Kun-lin struggles to pick up where he left off ten years earlier. He reconnects with his childhood crush Kimiko and finds work as an editor, jumping from publisher to publisher until finally settling at an advertising company. But when manhua publishing becomes victim to censorship, and many of his friends lose their jobs, Kun-lin takes matters into his own hands. He starts a children's magazine, Prince, for a group of unemployed artists and his old inmates who cannot find work anywhere else. Kun-lin's life finally seems to be looking up. but how long will this last? Forty years later, Kun-lin serves as a volunteer at the White Terror Memorial Park, promoting human rights education. There, he meets Yu Pei-yun, a young college professor who provides him with an opportunity to reminisce on his past and how he picked himself up after grappling with bankruptcy and depression. With the end of martial law, Kun-lin and other former New-Lifers felt compelled to mobilize to rehabilitate fellow White Terror victims, forcing him to face his past head-on. While navigating his changing homeland, he must conciliate all parts of himself--the victim and the savior, the patriot and the rebel, a father to the future generation and a son to the old Taiwan--before he can bury the ghosts of his past. Jian-Xin, Zhou (illustrator).…

Hardback. Condition: Good. A powerful picture book story for our time of climate crisis interwoven with Indigenous wisdom. From multi-award-winning Gunai author Kirli Saunders and Kate Greenaway Medal-winner Freya Blackwood comes Afloat. Against a backdrop of a changed environment, an Elder leads a child along the waterways, sharing her People's knowledge and gathering community along the way. This uplifting and inspiring picture book uses the practice of weaving as a powerful metaphor for the honoring and teaching of First Nations wisdom, and the coming together of all people to survive, thrive, and create a more hopeful future. Blackwood, Freya (illustrator).…

Hardback. Condition: Good. When Sophie and her two Jack Russell terriers move to Boston, she's excited not to be the only brown kid in the neighborhood anymore. She instantly likes the quirky teenager named Juno next door and her pug, Bonney. But not everything's easy. Her classmates make fun of her Vermont overalls. The upstairs neighbor hates barking. And Bonney needs surgery that Juno's family can't afford.  So Sophie and Juno invent the Barking Puppy, the first ever newspaper written ?by dogs? and ?for dogs.? Will anyone else get how funny it is? And more importantly, can they sell it to raise enough money in time to save Bonney? Will the landlord kick Sophie and her mom out before they even get started? Don't miss this first edition of a doggone great series and find out for yourself. Na, Il Sung (illustrator).…

Hardcover. Condition: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Na, Il Sung (illustrator).

Hardback. Condition: Very Good. No doubt you can be close to someone who's very different from you. Ginger is excitable; she leaps into action, throwing herself headfirst into any project. Chrysanthemum is cooler-headed; she likes to plan, she's organized. She makes lists. Yet they are cousins, close as two beans in a pod.But planning Grandma's birthday together is a pretty huge challenge. There are presents to buy, decorations to pick, and a special birthday cake to bake. Together. How they manage it is a testament to affection being stronger than differences. Chan, Shirley (illustrator). …

Paperback. Condition: Good. One week. One prize. Seven really weird challenges. The kids at Benjamin Banneker College Prep are a little? competitive. Okay. They?re a LOT competitive. The minute Principal Yee announces an epic competition for the golden B-B trophy, seventh-grader Frederick Douglass Zezzmer knows he has to win. But it won?t be easy. The competition doesn?t just include science, technology, engineering, and math. It also has arts and sports. Not Doug?s best subjects. Even worse, it?s a TEAM competition. Instead of being in a superstar group, Doug gets paired with four middle school misfits no one else wants. Worst of all, Doug?s dad has a horrible backup plan. If Doug doesn?t win, he has to forget about becoming the World?s Greatest Inventor and spend the summer in sports camp, with his scary stepbrother. With only a week to go, Doug launches a quest to turn his team of outcasts into winners? and maybe even friends.P R A I S E ? "Thomas strews the increasingly suspenseful competition with teachable moments and traces learning curves not only for the students but for teachers and parents, too. Reminiscent of E. L. Konigsburg?s TheView from Saturday."?Booklist (starred) "Creative and hilarious.the novel?s narration shifts among many perspectives, giving a rich, panoramic view of how stressful yet ultimately rewarding these learning experiences are for the overachievers, the socially awkward, the kids with complicated home lives, and all those who just need to see each other a little differently."?Kirkus Reviews "Witty competition drama. a telling that prioritizes characters? interiority as well as their impact on each other?s lives. While Doug?s determined voice is the primary focus, the rotating narratives showcase each of the racially diverse characters? individual stressors, delivering a well-rounded accounting that is better for its multiplicity."?Publishers Weekly "Thomas?s debut novel is a refreshing take on middle-school life?smart kids who know they are going places but learn to take care of one another along the way."?Horn Book "Thomas uses wacky humor to deliver a light but laudable message about teamwork and friendship being more important than placing first."?School Library Journal ?Being a middle school kid is? Complicated. And author J.E. Thomas knows how to show readers just how much is going on in a tween?s world, in a fun and engaging way. Rich characters, realistic portrayal of middle school life, and action surrounding a STEAMS Competition makes CONTROL FREAKS a perfect book for kids, parents, and educators alike.??Fleur Bradley, author of Midnight at the Barclay Hotel "Witty competition drama. a telling that prioritizes characters? interiority as well as their impact on each other?s lives. While Doug?s determined voice is the primary focus, the rotating narratives showcase each of the racially diverse characters? individual stressors, delivering a well-rounded accounting that is better for its multiplicity." ?Publishers Weekly "Thomas?s debut novel is a refreshing take on middle-school life?smart kids who know they are going places but learn to take care of one another along the way." ?Horn Book "Thomas uses wacky humor to deliver a light but laudable message about teamwork and friendship being more important than placing first." ?School Library Journal ?Being a middle school kid is? Complicated. And author J.E. Thomas knows how to show readers just how much is going on in a tween?s world, in a fun and engaging way. Rich characters, realistic portrayal of middle school life, and action surrounding a STEAMS Competition makes CONTROL FREAKS a perfect book for kids, parents, and educators alike.? ?Fleur Bradley, author of Midnight at the Barclay Hotel.…

Paperback. Condition: Very Good. One week. One prize. Seven really weird challenges. The kids at Benjamin Banneker College Prep are a little? competitive. Okay. They?re a LOT competitive. The minute Principal Yee announces an epic competition for the golden B-B trophy, seventh-grader Frederick Douglass Zezzmer knows he has to win. But it won?t be easy. The competition doesn?t just include science, technology, engineering, and math. It also has arts and sports. Not Doug?s best subjects. Even worse, it?s a TEAM competition. Instead of being in a superstar group, Doug gets paired with four middle school misfits no one else wants. Worst of all, Doug?s dad has a horrible backup plan. If Doug doesn?t win, he has to forget about becoming the World?s Greatest Inventor and spend the summer in sports camp, with his scary stepbrother. With only a week to go, Doug launches a quest to turn his team of outcasts into winners? and maybe even friends.P R A I S E ? "Thomas strews the increasingly suspenseful competition with teachable moments and traces learning curves not only for the students but for teachers and parents, too. Reminiscent of E. L. Konigsburg?s TheView from Saturday."?Booklist (starred) "Creative and hilarious.the novel?s narration shifts among many perspectives, giving a rich, panoramic view of how stressful yet ultimately rewarding these learning experiences are for the overachievers, the socially awkward, the kids with complicated home lives, and all those who just need to see each other a little differently."?Kirkus Reviews "Witty competition drama. a telling that prioritizes characters? interiority as well as their impact on each other?s lives. While Doug?s determined voice is the primary focus, the rotating narratives showcase each of the racially diverse characters? individual stressors, delivering a well-rounded accounting that is better for its multiplicity."?Publishers Weekly "Thomas?s debut novel is a refreshing take on middle-school life?smart kids who know they are going places but learn to take care of one another along the way."?Horn Book "Thomas uses wacky humor to deliver a light but laudable message about teamwork and friendship being more important than placing first."?School Library Journal ?Being a middle school kid is? Complicated. And author J.E. Thomas knows how to show readers just how much is going on in a tween?s world, in a fun and engaging way. Rich characters, realistic portrayal of middle school life, and action surrounding a STEAMS Competition makes CONTROL FREAKS a perfect book for kids, parents, and educators alike.??Fleur Bradley, author of Midnight at the Barclay Hotel "Witty competition drama. a telling that prioritizes characters? interiority as well as their impact on each other?s lives. While Doug?s determined voice is the primary focus, the rotating narratives showcase each of the racially diverse characters? individual stressors, delivering a well-rounded accounting that is better for its multiplicity." ?Publishers Weekly "Thomas?s debut novel is a refreshing take on middle-school life?smart kids who know they are going places but learn to take care of one another along the way." ?Horn Book "Thomas uses wacky humor to deliver a light but laudable message about teamwork and friendship being more important than placing first." ?School Library Journal ?Being a middle school kid is? Complicated. And author J.E. Thomas knows how to show readers just how much is going on in a tween?s world, in a fun and engaging way. Rich characters, realistic portrayal of middle school life, and action surrounding a STEAMS Competition makes CONTROL FREAKS a perfect book for kids, parents, and educators alike.? ?Fleur Bradley, author of Midnight at the Barclay Hotel.…

Paperback. Condition: Fair. One week. One prize. Seven really weird challenges. The kids at Benjamin Banneker College Prep are a little? competitive. Okay. They?re a LOT competitive. The minute Principal Yee announces an epic competition for the golden B-B trophy, seventh-grader Frederick Douglass Zezzmer knows he has to win. But it won?t be easy. The competition doesn?t just include science, technology, engineering, and math. It also has arts and sports. Not Doug?s best subjects. Even worse, it?s a TEAM competition. Instead of being in a superstar group, Doug gets paired with four middle school misfits no one else wants. Worst of all, Doug?s dad has a horrible backup plan. If Doug doesn?t win, he has to forget about becoming the World?s Greatest Inventor and spend the summer in sports camp, with his scary stepbrother. With only a week to go, Doug launches a quest to turn his team of outcasts into winners? and maybe even friends.P R A I S E ? "Thomas strews the increasingly suspenseful competition with teachable moments and traces learning curves not only for the students but for teachers and parents, too. Reminiscent of E. L. Konigsburg?s TheView from Saturday."?Booklist (starred) "Creative and hilarious.the novel?s narration shifts among many perspectives, giving a rich, panoramic view of how stressful yet ultimately rewarding these learning experiences are for the overachievers, the socially awkward, the kids with complicated home lives, and all those who just need to see each other a little differently."?Kirkus Reviews "Witty competition drama. a telling that prioritizes characters? interiority as well as their impact on each other?s lives. While Doug?s determined voice is the primary focus, the rotating narratives showcase each of the racially diverse characters? individual stressors, delivering a well-rounded accounting that is better for its multiplicity."?Publishers Weekly "Thomas?s debut novel is a refreshing take on middle-school life?smart kids who know they are going places but learn to take care of one another along the way."?Horn Book "Thomas uses wacky humor to deliver a light but laudable message about teamwork and friendship being more important than placing first."?School Library Journal ?Being a middle school kid is? Complicated. And author J.E. Thomas knows how to show readers just how much is going on in a tween?s world, in a fun and engaging way. Rich characters, realistic portrayal of middle school life, and action surrounding a STEAMS Competition makes CONTROL FREAKS a perfect book for kids, parents, and educators alike.??Fleur Bradley, author of Midnight at the Barclay Hotel "Witty competition drama. a telling that prioritizes characters? interiority as well as their impact on each other?s lives. While Doug?s determined voice is the primary focus, the rotating narratives showcase each of the racially diverse characters? individual stressors, delivering a well-rounded accounting that is better for its multiplicity." ?Publishers Weekly "Thomas?s debut novel is a refreshing take on middle-school life?smart kids who know they are going places but learn to take care of one another along the way." ?Horn Book "Thomas uses wacky humor to deliver a light but laudable message about teamwork and friendship being more important than placing first." ?School Library Journal ?Being a middle school kid is? Complicated. And author J.E. Thomas knows how to show readers just how much is going on in a tween?s world, in a fun and engaging way. Rich characters, realistic portrayal of middle school life, and action surrounding a STEAMS Competition makes CONTROL FREAKS a perfect book for kids, parents, and educators alike.? ?Fleur Bradley, author of Midnight at the Barclay Hotel.…

Hardback. Condition: Very Good. On a block dressed up in Red and Green one house shone Blue and White. It's a holiday season that both Isaac, whose family is Jewish, and Teresa, whose family is Christian, have looked forward to for months! They've been counting the days, playing in the snow, making cookies, drawing (Teresa) and writing poems (Isaac). They enjoy all the things they share, as well as the things that make them different. But when Isaac's window is smashed in the middle of the night, it seems like maybe not everyone appreciates "difference." Inspired by a true story, this is a tale of a community that banded together to spread light. Zelinsky, Paul O. (illustrator).…

Hardback. Condition: Very Good. Nina is a Lipan girl in our world. She's always felt there was something more out there. She still believes in the old stories. Oli is a cottonmouth kid, from the land of spirits and monsters. Like all cottonmouths, he's been cast from home. He's found a new one on the banks of the bottomless lake. Nina and Oli have no idea the other exists. But a catastrophic event on Earth, and a strange sickness that befalls Oli's best friend, will drive their worlds together in ways they haven't been in centuries. And there are some who will kill to keep them apart. Darcie Little Badger introduced herself to the world with Elatsoe. In A Snake Falls to Earth, she draws on traditional Lipan Apache storytelling structure to weave another unforgettable tale of monsters, magic, and family. It is not to be missed.…

Hardback. Condition: Good. On a block dressed up in Red and Green one house shone Blue and White. It's a holiday season that both Isaac, whose family is Jewish, and Teresa, whose family is Christian, have looked forward to for months! They've been counting the days, playing in the snow, making cookies, drawing (Teresa) and writing poems (Isaac). They enjoy all the things they share, as well as the things that make them different. But when Isaac's window is smashed in the middle of the night, it seems like maybe not everyone appreciates "difference." Inspired by a true story, this is a tale of a community that banded together to spread light. Zelinsky, Paul O. (illustrator).…

hardcover. Condition: Fair.

Condition: Good. Good condition ex-library book with usual library markings and stickers.

Hardback. Condition: Fair. My gym shorts burrow into my butt crack like a frightened groundhog.Don't you want to read a book that starts like that??Lupe Wong is going to be the first female pitcher in the Major Leagues.She's also championed causes her whole young life. Some worthy?like expanding the options for race on school tests beyond just a few bubbles. And some not so much?like complaining to the BBC about the length between Doctor Who seasons.Lupe needs an A in all her classes in order to meet her favorite pitcher, Fu Li Hernandez, who's Chinacan/Mexinese just like her. So when the horror that is square dancing rears its head in gym? Obviously she's not gonna let that slide.Not since Millicent Min, Girl Genius has a debut novel introduced a character so memorably, with such humor and emotional insight. Even square dancing fans will agree.…

Hardback. Condition: Very Good. When so much of the world is new, you want to go slowly. to stop and enjoy everything; hills to roll down, perfect-sized rocks, trees that seem to whisper their thoughts. It's the same when you're much, much older, and every time 'round the seasons seems precious. Yet the folks in the middle (we know who we are) are always rushing, rushing, rushing. Appointments to make, trains to catch, places to be, FAST.That's what makes the bond between old dog and the little girl so special. From the time she takes her first steps, old dog finds someone - at last! - who wants to go at the same pace he does. To walk with everywhere, through this wide, wonderful world.A love song to the bond between young and old, this book will make you want to sit right down and read to someone you care about. Alborozo, Gabriel (illustrator).…

Hardback. Condition: Fair. Thirteen-year-old Eli likes baggy clothes, baseball caps, and one girl in particular. Her seventeen-year-old sister Anna is more traditionally feminine; she loves boys and staying out late. They are sisters, and they are also the only family each can count on. Their dad has long been out of the picture, and their mom lives at the mercy of her next drink. When their mom lands herself in enforced rehab, Anna and Eli are left to fend for themselves. With no legal guardian to keep them out of foster care, they take matters into their own hands: Anna masquerades as Aunt Lisa, and together she and Eli hoard whatever money they can find. But their plans begin to unravel as quickly as they were made, and they are always way too close to getting caught.Eli and Anna have each gotten used to telling lies as a means of survival, but as they navigate a world without their mother, they must learn how to accept help, and let other people in.…

Hardback. Condition: Very Good. My gym shorts burrow into my butt crack like a frightened groundhog.Don't you want to read a book that starts like that??Lupe Wong is going to be the first female pitcher in the Major Leagues.She's also championed causes her whole young life. Some worthy?like expanding the options for race on school tests beyond just a few bubbles. And some not so much?like complaining to the BBC about the length between Doctor Who seasons.Lupe needs an A in all her classes in order to meet her favorite pitcher, Fu Li Hernandez, who's Chinacan/Mexinese just like her. So when the horror that is square dancing rears its head in gym? Obviously she's not gonna let that slide.Not since Millicent Min, Girl Genius has a debut novel introduced a character so memorably, with such humor and emotional insight. Even square dancing fans will agree.…

Hardback. Condition: Good. My gym shorts burrow into my butt crack like a frightened groundhog.Don't you want to read a book that starts like that??Lupe Wong is going to be the first female pitcher in the Major Leagues.She's also championed causes her whole young life. Some worthy?like expanding the options for race on school tests beyond just a few bubbles. And some not so much?like complaining to the BBC about the length between Doctor Who seasons.Lupe needs an A in all her classes in order to meet her favorite pitcher, Fu Li Hernandez, who's Chinacan/Mexinese just like her. So when the horror that is square dancing rears its head in gym? Obviously she's not gonna let that slide.Not since Millicent Min, Girl Genius has a debut novel introduced a character so memorably, with such humor and emotional insight. Even square dancing fans will agree.…

Hardback. Condition: Good. Nina is a Lipan girl in our world. She's always felt there was something more out there. She still believes in the old stories. Oli is a cottonmouth kid, from the land of spirits and monsters. Like all cottonmouths, he's been cast from home. He's found a new one on the banks of the bottomless lake. Nina and Oli have no idea the other exists. But a catastrophic event on Earth, and a strange sickness that befalls Oli's best friend, will drive their worlds together in ways they haven't been in centuries. And there are some who will kill to keep them apart. Darcie Little Badger introduced herself to the world with Elatsoe. In A Snake Falls to Earth, she draws on traditional Lipan Apache storytelling structure to weave another unforgettable tale of monsters, magic, and family. It is not to be missed.…

Hardback. Condition: Like New. On a block dressed up in Red and Green one house shone Blue and White. It's a holiday season that both Isaac, whose family is Jewish, and Teresa, whose family is Christian, have looked forward to for months! They've been counting the days, playing in the snow, making cookies, drawing (Teresa) and writing poems (Isaac). They enjoy all the things they share, as well as the things that make them different. But when Isaac's window is smashed in the middle of the night, it seems like maybe not everyone appreciates "difference." Inspired by a true story, this is a tale of a community that banded together to spread light. Zelinsky, Paul O. (illustrator).…

Hardback. Condition: Good. "Splendidly entertaining."--Kirkus Reviews ★ "A delightfully quirky story with nuance, depth, and a colorful cast of characters, this book begs for multiple readings." --School Library Journal (starred) ★ "Like a middle-grade version of Terry Pratchett's Discworld--fantasy adventure steeped in humor, with a touch of satire, and set in a whimsical secondary world of the highest order." --Booklist (starred) "The tale crescendos to an uplifting close that promotes honesty, bravery, and self-confidence." --Publishers Weekly Twelve-year-old Esther Mettlestone-Staranise loves reading books and writing stories but is troubled by low self-esteem and recurring bad dreams. When she starts the year at boarding school in earnest, she quickly notices something isn't quite right. Her two best friends are mysteriously missing. There are rumors her new teacher is secretly an actual ogre. And the scenic mountains of her quaint little town are teeming with Shadow Mages and danger. As secrets and dangers escalate, Esther must find the answers to several puzzles. Why is her teacher behaving so oddly? Which of Esther's classmates is the Spellbinder, and can they really protect the school from gathering hordes of Shadow Mages? Could the Stolen Prince of Cloudburst be connected? How can Esther - who is not talented like her sisters, nor an adventurer like her cousin, but just Esther - save her family, her school and possibly her entire world.…

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Fienieg, Annette (illustrator).

Hardback. Condition: Very Good. Thirteen-year-old Eli likes baggy clothes, baseball caps, and one girl in particular. Her seventeen-year-old sister Anna is more traditionally feminine; she loves boys and staying out late. They are sisters, and they are also the only family each can count on. Their dad has long been out of the picture, and their mom lives at the mercy of her next drink. When their mom lands herself in enforced rehab, Anna and Eli are left to fend for themselves. With no legal guardian to keep them out of foster care, they take matters into their own hands: Anna masquerades as Aunt Lisa, and together she and Eli hoard whatever money they can find. But their plans begin to unravel as quickly as they were made, and they are always way too close to getting caught.Eli and Anna have each gotten used to telling lies as a means of survival, but as they navigate a world without their mother, they must learn how to accept help, and let other people in.…

Hardback. Condition: Good. When so much of the world is new, you want to go slowly. to stop and enjoy everything; hills to roll down, perfect-sized rocks, trees that seem to whisper their thoughts. It's the same when you're much, much older, and every time 'round the seasons seems precious. Yet the folks in the middle (we know who we are) are always rushing, rushing, rushing. Appointments to make, trains to catch, places to be, FAST.That's what makes the bond between old dog and the little girl so special. From the time she takes her first steps, old dog finds someone - at last! - who wants to go at the same pace he does. To walk with everywhere, through this wide, wonderful world.A love song to the bond between young and old, this book will make you want to sit right down and read to someone you care about. Alborozo, Gabriel (illustrator).…

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Gal, Susan (illustrator).…

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.