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unscripted llc (5 results)
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Condition: As New. Unread book in perfect condition.
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Condition: New.
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Service Unscripted: Improv Rules for Real-World Success
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 23.21
US$ 20.09 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New.
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Service Unscripted: Improv Rules for Real-World Success
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 24.85
US$ 20.09 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: As New. Unread book in perfect condition.
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US$ 28.25
US$ 49.54 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketPaperback. Condition: new. Paperback. Customer service isn't a script. It's a scene-and business is always live.In Service Unscripted, hospitality expert and improv performer Daniel A. Leeson delivers a transformative guide to navigating real-world business interactions through the lens of improvisation. With experience spanning hotels, restaurants, call centers, and immersive entertainment, Leeson shares how improv principles like "Yes, and.", "Make your partner look good", and "Be willing to fail" can turn unpredictable moments-whether with customers, coworkers, or clients-into opportunities for trust, clarity, and impact.Whether you lead a team, serve guests, or run a business, this book will sharpen your ability to stay present, respond with agility, and connect with intention. With true stories, tactical tools, and psychological insights, Service Unscripted is your playbook for leading every conversation like it matters-because it does.Lights up. Scene on. Let's improvise. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
